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FedEx Freight
- Movers
- Rockford, IL
About this business
Location details
3302 American Rd, Rockford, IL 61109, Rockford, IL, 61109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered 4 things from Amazon in the last 2 months. Fedex was the carrier for 3 of them. They damaged 1 & lost the other. Also, they didn't follow delivery instructions on other orders I've gotten from them. Poor service. Lack of attn to detail, likely comes from the top down. Short term profit focused & speed at the expense of good customer service. Request a different carrier if possible. Finally got my item after seller went with USPS.
Terrible delivery experience this holiday season. A package was thrown onto the edge of our long drive (by the street) onto a pile of snow. Two packages have been “on the truck” in Rockford for delivery for 3 days now and still haven’t been delivered.
Yesterday I had a package delivered from CVS through FedEx. I received the notification that it had been delivered and the time along with a photo. The photo of my package was sitting on somebody else's porch. I chatted with a virtual assistant who recommended I file a claim with FedEx. After several minutes of confusion of filing the claim I was told there's nothing they could do because the package had been delivered I needed to take this up with CVS. CVS did not deliver my package to the wrong address FEDEX DID. THEREFORE... read more
Frequently asked questions about FedEx Freight
How is FedEx Freight rated?
FedEx Freight has a 3.5 star rating with 42 reviews.
When is FedEx Freight open?
FedEx Freight is closed now. It will open at 9:00 a.m.
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