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Federal Alarm Company
- Security Systems
- Memphis, TN
About this business
Location details
3550 Covington Pike, Ste 108, Memphis, TN, 38128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had this service since August 2007. It was not until December 2019 that I discovered how woefully inadequate the services "rendered" were, that I had been paying for did not meet my basic expectations. On 12/9/19 at 1:51AM, my alarm went off alerting me that a door had been opened. I did a full sweep of the area and discovered that winds had blown open a door not fully shut. I went to bed expecting for my alarm company to call. They did not. When I arrived to work the next day I thought it best to call them regarding their... read more
Business response:
Dear Ms. Addison, Thank you for taking the time to communicate to us why our services did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. On December 9, 2019, we received a phone call regarding the alarm not sending signals and the service light being on. A service ticket was immediately created and given to our service manager. He promptly responded saying a cellular communicator needed to be installed at the property... read more
Frequently asked questions about Federal Alarm Company
How is Federal Alarm Company rated?
Federal Alarm Company has a 4 star rating with 8 reviews.
When is Federal Alarm Company open?
Federal Alarm Company is open now. It will close at 5:00 p.m.
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