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Features Improvements
- Home Services
- Shirley, Solihull
About this business
Drive way and landscape specialist
Location details
83 Olton Rd, Shirley, Solihull, B90 3NG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very disappointed with the workmanship on a recent slabbing job. The slabs were uneven, poorly laid, and already showing signs of movement. When I raised my concerns, Ricky became extremely rude and aggressive. Instead of addressing the issues professionally, he was verbally abusive and even made threats. I felt completely unsafe dealing with him. Avoid this company at all costs — not only is the quality substandard, but the behavior was unacceptable and intimidating.
Unfished work and disappeared! We were warned about cowboy builders. Ricky appeared friendly and knowledgeable. We had a written work agreement and payment plan for our new patio. The work started quickly but then slowed and after 3 weeks stopped. During this time Ricky asked for the money which was to be paid after completion. We gave him some but refused to give him all. That's when he disappeared and blocked our numbers. He left unfinished and shoddy work and a big pile of rubbish behind. Not recommended!!!!
Features Improvements installed a fence at my property in mid-December. The initial agreement was a £1000 deposit followed by a £600 payment upon completion. While most of the fence was erected, the gate was left unfinished. It cannot be closed as it's not bolted to the concrete posts and a handle hasn't been installed. Despite the incomplete work, Ricky, the owner, requested the final £600 payment and promised to return the following week to finish the job. He has not returned. Multiple attempts to contact him via phone and... read more
Very happy with my drive. Ricky ensured I was happy with everything he supplied and did not rush me. Thank you :)
Over the moon with new drive great lads worked so hard Ricky takes customer care very seriously always making sure we were happy with every step highly recommended A1 service thankyou lads great job great price
Frequently asked questions about Features Improvements
How is Features Improvements rated?
Features Improvements has a 4.5 star rating with 72 reviews.
When is Features Improvements open?
Features Improvements is open now. It will close at 8:00 p.m.
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