Fastenal

C. Anderson 

on Google

2 months ago

I stopped using Fastenal a while back because they never have anything useful in stock. Unless you need a bag of 100 screws, they typically don’t break down packages. I know it’s not a hardware store, but I could definitely serve walk in traffic, like me, much better until I need to buy a large amount of something. Now it’s even worse because they’ve closed off the aisles of hardware you used to be able to walk through and decide what you need. You literally have to just order it online or tell them exactly what you want and... read more

Josh Durkot 

on Google

9 months ago

No customer service whatsoever... the guy behind the counter wouldn't even look for what I needed 

John Lieu 

on Google

a year ago

Received several order pick-up notifications for an online order. Went to go pick up a few days later. The CRS reviewed my printout for 2 minutes without saying a word before asking who it's for. Me...as it clearly is printed on the sheet. Awkward. In any case, despite the print-out and showing a different email stating all of my items are available for pick-up, he said he only has one item for me and can't give me the rest even though they have it in-stock because he can't take it out of the store inventory. I called corpor... read more

Joe Hale 

on Google

2 years ago

Years if money spent at this location. I walked in the other day. Place is completely blocked off from customers. Was told they don't want walk in customers any more. They just want to "deal with loyal accounts". That was quite insulting. I get it. Business is Business. But to say "Loyal accounts" leaves a bad taste in my mouth. I don't mind waiting for shipping from a site or local Hardware store after that. Not worth the price if they act like that. 

MrTaylormade9 Bob Brennan 

on Google

3 years ago

Home Depot, fleet farm, menaces are half the price !