Fast Foto & Digital Pro Imaging

Lene R. 

on Citysearch

10 years ago

I do Not recommend this place!! Brad told me my pictures needed a black frame so they could fit in a 4x6 size. But for that I needed to pay extra money. One hour later Sandy sends me a email saying the original files I submitted online fitted perfectly in a 4x6. Brad is more interested in making money than giving a good costumer service. He is dishonest! I ended up paying more money for prints I was not happy with and were not what I wanted. And the quality of the work is average. Nothing great about this place. Not coming b... read more

Vicki B. 

on Citysearch

10 years ago

Be very clear and specific for quotes in writing with it itemized in writing. The owner Brad told me one price and charged me another. I specifically said I need prints of the hard copies and told me there is an extra price for cd. We reviewed the price sheet and I asked for clarification on what was included in the price. We negotiated because of the significant qty of pics I had. He wrote the price on receipts but then when I went to pick up the photos he told me that was just the scanning cost and not the cost of the prin... read more

BerniceN 

on Citysearch

11 years ago

Rude employee/owner – Store owner was unfriendly and downright rude. I wrote him to inquire if it was possible to get a light blue background passport picture taken at his store. He assured me it was possible. When I got to the store, he greeted me with either a smile or a hello. I had sent him the specifications via email for my passport pictures prior to turning up. When I got there, I also brought some samples with me. He lectured me for not printing out the specs online. Then he brought out an un ironed crumpled up cobal... read more

MorganRD 

on Citysearch

11 years ago

I would not recommend this place for any photos needs. I went to get some passport photos done. The person I was directly dealing with was Brad and the service he provided was rushed, rude and obnoxious. I will not recommend this place to anyone who needs to get their photos done. 

Brad F. 

on Citysearch

12 years ago

Kim W. I am so sorry that you had a bad experience at Fast Foto & Digital. I do not remember our conversation, but I do remember that I was really sick that day and it was the second time in the 14 years that I went home early. I would like to make it up to you and feel horrible that you had a bad experience. Trust me when I say that it is NOT the way I run my business. Top quality photofinishing along with excellent customer service is my life and I would like to say I am very sorry. I am human and would love to earn a seco... read more

Kim W. 

on Citysearch

12 years ago

I cannot believe the excellent reviews this location has received. I had a terrible experience at Fast Foto in Edina. The owner Brad was very rude to me. He behaved in such a manner that confused me. It was as if he did not need my business. He did not even have the manners to greet me when I walked into his store. I will never be back here. The reviews he got must have been done by his friends or family members because I did not experience such a service. I am appalled. 

Big City Girl 

on Citysearch

13 years ago

Love Fast Foto! – I wouldn't trust just any photo lab to develop my SLR film, print my photos, make my enlargements or even put my digital prints on a cd other than FAST FOTO & Digital. I have been using them for about 15 years and have never had a single problem or issue that needed to be resolved. My prints always look great, and they have a wonderful turnaround time. If you want them in an hour, you get them in an hour! I have friends who go to Sam's Club to print their photos...mine look soooo much better compared to the... read more

Igloo 

on Citysearch

14 years ago

Great Experience!! – I don't know what BerniceN is talking about. I found an old picture of my grandpa on a harley motorcycle that was all beat up and wrinkled and I really wanted to see the details that were missing on it so I took it to Fast Foto and the owner (Brad) took it and did miracles to it. It looked like the original when he was done and I had him enlarge it for me. I framed it and gave it to my son, who also rides a Harley. He was thrilled. I had a great experience at this photo lab.