This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
10407 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
5 Stars – Excellent Customer Service and Outstanding Management I had a great experience with Farrish Subaru, especially with the way management handled an unexpected delay during my service visit. I arrived at around 8:10 AM for an oil change and tire rotation. Before handing over my keys, I asked a staff member how long the service would take and was told approximately 90 minutes. Since I had an appointment at 10:30 AM, I felt that would give me enough time, so I agreed to leave my vehicle. Unfortunately, the service to... read more
Yeah... Farrish Subaru is Nice. The front line staff is professional & easy to deal with. Their repairs have been consistently solid. Meaning : you will Not have to go back to them - to correct a previous repair. This is always a good thing. : )
Aaron Brown, a service consultant, was especially helpful. He explained all repairs needed and gave me details about the car. He also asked if I needed a loaner or a ride home. I'm sure the other consultants are good also.
Awful experience. They are quick to take care of you if you’re doing any out of pocket service, but forget about having any warranty work done here. I waited 3 weeks for them to order a part for a warranty repair request. The service advisor never proactively reached out during that time to provide me with updates. I had to call myself twice and email once to get any response and even then I was told to keep waiting with no real timeframe. Finally had enough of being strung along and canceled the repair. I will be using anot... read more
Farrish Subaru Service Center has a 4.2 star rating with 37 reviews.
Farrish Subaru Service Center is closed now. It will open tomorrow at 7:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com