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Farm Family Casualty Insurance Company

2.1

About this business

Location details

Albany, NY, 12201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.123 reviews
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Aisha Coakley's profile image
Aisha Coakley 
a month ago

You need to read American National’s negative reviews first. They are 100% true! They mailed out my insurance refund check…. BUT NOT TO ME. They gave me the run around for 6 months now. Still an unsolved mystery for Carol Amyot the Senior Client Service Associate. After speaking to her today she said she will look into it (after 6 months of waiting) and then emailed me the number to billing. ZERO stars for ZERO customer service. Just cancelled my policy today and took my business elsewhere. Got a cheaper rate too! I suggest ... read more

Tony Ciccarone (3tone Digital)'s profile image
Tony Ciccarone (3tone Digital) 
5 months ago

Francis Hawkins is a great guy to work with. He’s honest, approachable, and always picks up the phone when you need him. It’s clear that he cares about people and loves what he does. If you’re in the Capital District and looking for insurance or financial services, give Fran a call. 

Lacey Russell's profile image
Lacey Russell 
5 months ago

I had a wonderful experience with this insurance company! I spoke to the 1(800) number as it is a Saturday and I work at a dealership. I deal with many insurance companies and the two representatives that I spoke to were Phenomenal! Thank you so much Lacey (funny enough we share the same name) and Liz Gallegos!!! They got me over everything I needed very quick and easy. I recommend for sure 100%! 

Gail Heinsohn's profile image
Gail Heinsohn 
11 months ago

Went from Farm Family, friendly, efficient, to American National Too Big For Its Britches. Inefficient, bloated; without my local agent's office, i'd switch. 

Gail Heinsohn's profile image
Gail Heinsohn 
11 months ago

Went from Farm Family, friendly, efficient, to American National Too Big For Its Britches. Inefficient, bloated; I'm switching. 

Frequently asked questions about Farm Family Casualty Insurance Company

How is Farm Family Casualty Insurance Company rated?

Farm Family Casualty Insurance Company has a 2.1 star rating with 23 reviews. 

When is Farm Family Casualty Insurance Company open?

Farm Family Casualty Insurance Company is open now. It will close at 6:00 p.m. 

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