Farm Bureau Financial Services Corporate Office

Mike Sondall 

on Google

7 months ago

Are looking for a company that makes the claims process easy and works to make you whole after tragedy strikes? This one definitely isn't it! Deceptive claims adjuster, poor communication, etc. Avoid 

Tammie Putt 

on Google

a year ago

Rates were good when I first got the auto insurance insurance. After couple years they started going up $10/month. Had to get different insurance. Cancelled Farm Bureau in plenty of time to not be billed. They drew from my account anyway. Cannot get my money back! They keep telling me different days. If you have to cancel, immediately put stop payment on them! The agent Zachary Hoffman, is conveniently out of country and says he can't help! 

Josh E. 

on Google

a month ago

We cannot afford to repeat the 1980s farm crisis! ANF! 

Craig C 

on Google

3 years ago

The level of poor customer service is so bad, it's pretty clear they're just trying to not pay claims. I've called 16 times over 4 months, left voice mails, unanswered emails. Everytime I get a human they say it's not their job to help me with my claim. There's no case management. its 2 days before my repair shop appointment and my adjuster won't return my emails or phone, hadn't made the rental appointment or pre-approved the estimate I sent months ago. Anytime you talk to someone, they will tell you it's someone else's j... read more

j b 

on Google

a year ago

Overcharged me on our initial agreement then credited my account, than stated I was being charged a membership fee. Then came with another 20$ fee for correcting the policy they made the mistake with. Did I mention if I don't pay the 20$ fee I lose the 400$+coverage that was initially paid for?