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Farm Bureau Financial Services Corporate Office
- Insurance
- West Des Moines, IA
About this business
Farm Bureau Financial Services serves the residents of La Porte City, IA with a full range of insurance products and policies as well as financial investment products. Farm Bureau Financial Services was developed more than 70 years ago to help protect the financial needs of Farm Bureau members. From those strong roots that we've grown to serve a wide population of customers who have a range of evolving needs. Today, we are 1,600 employees and 4,000 field associates strong and each of us is focused on making insurance simple ... read more
Location details
5400 University Ave, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cannot recommend an insurance company that drops you after one year for making reliable payments and complying with their threats. They did nothing but make my life difficult throughout the year by making ridiculous demands and sending copious amounts of duplicate letters in the mail.
I called as a towing vendor needing assistance on payment for a tow we did for one of their insured. I worked with Berenice and she was very helpful, knowledgeable and prompt! Thanks for your help Berenice!!!
The following statement is my opinion of an experience I had with this company. An adjuster from this company cold called me 8 months after I sustained an injury on a campground that they insured in the state of New Mexico. The adjuster informed me that The property owner had filed this claim and since my attorney no longer represented me That it would be in my best interest to cooperate with them and take a recorded statement which did not happen. They also told me that they would investigate my claims of an unlevel campsit... read more
Overcharged me on our initial agreement then credited my account, than stated I was being charged a membership fee. Then came with another 20$ fee for correcting the policy they made the mistake with. Did I mention if I don't pay the 20$ fee I lose the 400$+coverage that was initially paid for?
The level of poor customer service is so bad, it's pretty clear they're just trying to not pay claims. I've called 16 times over 4 months, left voice mails, unanswered emails. Everytime I get a human they say it's not their job to help me with my claim. There's no case management. its 2 days before my repair shop appointment and my adjuster won't return my emails or phone, hadn't made the rental appointment or pre-approved the estimate I sent months ago. Anytime you talk to someone, they will tell you it's someone else's j... read more
Frequently asked questions about Farm Bureau Financial Services Corporate Office
How is Farm Bureau Financial Services Corporate Office rated?
Farm Bureau Financial Services Corporate Office has a 3.4 star rating with 39 reviews.
When is Farm Bureau Financial Services Corporate Office open?
Farm Bureau Financial Services Corporate Office is closed now. It will open at 8:00 a.m.
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