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Farm Bureau Financial Services Corporate Office
- Insurance
- West Des Moines, IA
About this business
Farm Bureau Financial Services serves the residents of La Porte City, IA with a full range of insurance products and policies as well as financial investment products. Farm Bureau Financial Services was developed more than 70 years ago to help protect the financial needs of Farm Bureau members. From those strong roots that we've grown to serve a wide population of customers who have a range of evolving needs. Today, we are 1,600 employees and 4,000 field associates strong and each of us is focused on making insurance simple ... read more
Location details
5400 University Ave, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overcharged me on our initial agreement then credited my account, than stated I was being charged a membership fee. Then came with another 20$ fee for correcting the policy they made the mistake with. Did I mention if I don't pay the 20$ fee I lose the 400$+coverage that was initially paid for?
The following statement is my opinion of an experience I had with this company. An adjuster from this company cold called me 8 months after I sustained an injury on a campground that they insured in the state of New Mexico. The adjuster informed me that The property owner had filed this claim and since my attorney no longer represented me That it would be in my best interest to cooperate with them and take a recorded statement which did not happen. They also told me that they would investigate my claims of an unlevel campsit... read more
The level of poor customer service is so bad, it's pretty clear they're just trying to not pay claims. I've called 16 times over 4 months, left voice mails, unanswered emails. Everytime I get a human they say it's not their job to help me with my claim. There's no case management. its 2 days before my repair shop appointment and my adjuster won't return my emails or phone, hadn't made the rental appointment or pre-approved the estimate I sent months ago. Anytime you talk to someone, they will tell you it's someone else's j... read more
2 big storms go through and I lost a 20'x 15' section of shingles off my roof. 2 neighboring homes lost no shingles but had edges turned up on some shingles ( neither with Farm Bureau) one other home developed a roof leak (also with Farm Bureau) . The two neighboring homes not insured with Farm Bureau received NEW ROOFS but me with a huge section of shingles missing was told that my roof would be ok with just replacing the missing shingles which would only cost 3600 which was below my deductible. The other Farm Bureau home ... read more
this is a joke my claim has been handled by 3 different people now all I recieve is one excuse after another my agent no help I have had buisness dealings with this company 30+ years never one claim I have a truck stolen and all the sudden I am a investagated stalled and denied are you kidding me attempting to contact a superviser or corprate office is a joke I currently have buisness dealings with this company that are for sure about to end I have never been treated so rudely in all my life these people are nothing but croo... read more
Frequently asked questions about Farm Bureau Financial Services Corporate Office
How is Farm Bureau Financial Services Corporate Office rated?
Farm Bureau Financial Services Corporate Office has a 3.4 star rating with 36 reviews.
When is Farm Bureau Financial Services Corporate Office open?
Farm Bureau Financial Services Corporate Office is closed now. It will open on Monday at 8:00 a.m.
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