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Farm Bureau Financial Services Corporate Office

3.3

About this business

Location details

5400 University Ave, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.338 reviews
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Tammie Putt's profile image
Tammie Putt 
10 months ago

Rates were good when I first got the auto insurance insurance. After couple years they started going up $10/month. Had to get different insurance. Cancelled Farm Bureau in plenty of time to not be billed. They drew from my account anyway. Cannot get my money back! They keep telling me different days. If you have to cancel, immediately put stop payment on them! The agent Zachary Hoffman, is conveniently out of country and says he can't help! 

Mike Sondall's profile image
Mike Sondall 
4 months ago

Are looking for a company that makes the claims process easy and works to make you whole after tragedy strikes? This one definitely isn't it! Deceptive claims adjuster, poor communication, etc. Avoid 

Craig C's profile image
Craig C 
3 years ago

The level of poor customer service is so bad, it's pretty clear they're just trying to not pay claims. I've called 16 times over 4 months, left voice mails, unanswered emails. Everytime I get a human they say it's not their job to help me with my claim. There's no case management. its 2 days before my repair shop appointment and my adjuster won't return my emails or phone, hadn't made the rental appointment or pre-approved the estimate I sent months ago. Anytime you talk to someone, they will tell you it's someone else's j... read more

Holly Rice's profile image
Holly Rice 
5 years ago

2 big storms go through and I lost a 20'x 15' section of shingles off my roof. 2 neighboring homes lost no shingles but had edges turned up on some shingles ( neither with Farm Bureau) one other home developed a roof leak (also with Farm Bureau) . The two neighboring homes not insured with Farm Bureau received NEW ROOFS but me with a huge section of shingles missing was told that my roof would be ok with just replacing the missing shingles which would only cost 3600 which was below my deductible. The other Farm Bureau home ... read more

Scott Michaud's profile image
Scott Michaud 
a year ago

I cannot recommend an insurance company that drops you after one year for making reliable payments and complying with their threats. They did nothing but make my life difficult throughout the year by making ridiculous demands and sending copious amounts of duplicate letters in the mail. 

Frequently asked questions about Farm Bureau Financial Services Corporate Office

How is Farm Bureau Financial Services Corporate Office rated?

Farm Bureau Financial Services Corporate Office has a 3.3 star rating with 38 reviews. 

When is Farm Bureau Financial Services Corporate Office open?

Farm Bureau Financial Services Corporate Office is closed now. It will open at 8:00 a.m. 

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