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Fantastic Furniture
- Other
- Penrith, NSW
About this business
Location details
Homemaker Centre, 13-23 Pattys Pl, Penrith NSW 2750, Australia, Penrith, NSW, 2750, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We placed an order for a couch from the Penrith store when we were told by the shop assistant it will be delivered in 6 weeks. A few days later we looked at the receipt which stated 8 weeks. We contacted the store and were spoken to my a lady who was quite rude stating it will be ready at the 8 week mark. At the 8 weeks we contacted the store again with no update. I then sent an email with no reply. Contacted the store 4 times with no actual assistance. No emails, no calls or updates from the store once, besides when it was ... read more
Ordered lounge 17 weeks ago Australian made so was told will take 8 weeks .. this is the 18th week and no communication i had to call few times to get update as no one got back to be until 3 weeks ago , once again was told I will get update so received an email instead. so far still I have to wait as 1 piece is not done. Not happy at all with the service guys .
Fantastic Furniture did a great job delivering my lounge the drivers delivering to my door I would give them a 10 out of 10
There 30 days return policy, is fake. I bought dining table, We opened the box and my husband did not like straight away, we put it back. Then i got influenze I could not go to return. I managed to go to there pickup center in penrith on 28 th day,On saturday 19 th sept, they guy said we can not accept it ,its not saleable condition . Just because it was not lined up the way it should be , they said they cant sale it. If you want same price go to luxo, there services are much better. They do not care if you are regular custo... read more
Frequently asked questions about Fantastic Furniture
How is Fantastic Furniture rated?
Fantastic Furniture has a 3.9 star rating with 294 reviews.
When is Fantastic Furniture open?
Fantastic Furniture is open now. It will close at 6:00 p.m.
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