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FamilyPoolFun

1.5

About this business

Location details

316 Broadway Suite B, Browns Valley, MN, 56219, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
1.543 reviews
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Chad Hebert's profile image
Chad Hebert 
a month ago

An update to the problems with this company, it is now another 3 weeks since posting this review and 8 more phone calls and no one calls back or provides information to return a $700.00 pool pump, this is beyond ridiculous at this point. Almost 4 months now with over 40 phone calls and no return process provided. Next step will BBB and then legal action to seek the return of my money. This is truly a horrible company to purchase from. I purchased a pentair replacement pump, was sent an off brand pump instead. The off brand p... read more

Chad Hebert's profile image
Chad Hebert 
2 months ago

This is truly a horrible company to purchase from. I purchased a pentair replacement pump, was sent an off brand pump instead. The off brand pump did not match pentair fittings. I followed instructions to begin a return, many pictures and phone calls after 3 months and an extremely rude customer service lady my return is still not resolved. My purchase for $700 is still not being refunded, The customer service lady is a terrible representative for this company and no one takes responsibility for anything and blames other dep... read more

Sebastian Quinn's profile image
Sebastian Quinn 
4 months ago

These folks sold me a pump they didn’t have, kept my cash for 3 weeks and were then very rude/bizarre over the phone. IDK if the service person might have a medical condition? 

Ronald Frank's profile image
Ronald Frank 
5 months ago

Worst company in the world. I ordered a pool liner and came in with holes in it. they said they were waiting for a video from the factory. This was back in September 2025. Won't return calls or emails. I paid $877.00 I am screwed out of. Stay away no customer service. the person that did answer sound like they were doing it out the kitchen. Didn't have a clue. Jay is unless. Sent many pics no response. They need to be taken to court 

Colton Bickle's profile image
Colton Bickle 
5 months ago

Were extremely rude. 

Frequently asked questions about FamilyPoolFun

How is FamilyPoolFun rated?

FamilyPoolFun has a 1.5 star rating with 43 reviews. 

When is FamilyPoolFun open?

FamilyPoolFun is open now. It will close at 7:00 p.m. 

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