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FamilyPoolFun
- Home Services
- Browns Valley, MN
About this business
Location details
316 Broadway Suite B, Browns Valley, MN, 56219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
They gave me the wrong pool ledgers, since my contractors threw away the boxes they could not send me correct ones. Pool pump doesn't work emailed probably 8-10 times. They place the blame on the manufacturers yet cant email customers back. This is the 2nd time I've purchased from here. 1st time was easy and smooth the 2nd time I would not recommend this company to anyone.
May 26, 2025, I Purchased a $2,000 pool heater from them, that leaked and died a month after installing on July 11th. My HVAC installer (all he does is pool heaters for 40 years), said I should get my money back after this. He couldn't believe what happened so quickly! Heater had to be disconnected and an emergency bypass put on to stop the leaking. Pic shows how the until just totally rusted up!! August 14th is when I submitted the claim in writing, with photos. It's been 2.5 months since filing the claim, submitting all ap... read more
This company is essentially a fraudulent organization. I originally purchased a $900 pump, which they said was not in stock and then sent me a $290 pump, which I DID NOT EVEN authorize them to send. I received a partial refund yesterday and they charged a 25% restocking fee on the $900 rather than the $290 product they sent, so I essentially paid for the pump for them and returned it. In addition I had to pay for the shipping to return the product to them I did not order. I’ve spent almost two weeks now trying to get this co... read more
I needed to order replacement parts for my pool which was purchased thru this dealer. A very rude unprofessional employee insisted I needed to purchase parts I disputed that I needed, up-changing me an additional $80.00. The new front caps fit just fine over the old top caps. This company used to be great to deal with when I first bought our pool and previously replaced the liner too, however now I do Not recommend this dealer due to such poor customer service!
Ordered a heater online and was called a day later to tell me it would cost me $300 more. Bait and switch!
Frequently asked questions about FamilyPoolFun
How is FamilyPoolFun rated?
FamilyPoolFun has a 1.6 star rating with 38 reviews.
When is FamilyPoolFun open?
FamilyPoolFun is closed now. It will open at 7:00 a.m.
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