FamilyPoolFun

Chad Hebert 

on Google

2 weeks ago

This is truly a horrible company to purchase from. I purchased a pentair replacement pump, was sent an off brand pump instead. The off brand pump did not match pentair fittings. I followed instructions to begin a return, many pictures and phone calls after 3 months and an extremely rude customer service lady my return is still not resolved. My purchase for $700 is still not being refunded, The customer service lady is a terrible representative for this company and no one takes responsibility for anything and blames other dep... read more

Sebastian Quinn 

on Google

3 months ago

These folks sold me a pump they didn’t have, kept my cash for 3 weeks and were then very rude/bizarre over the phone. IDK if the service person might have a medical condition? 

Ronald Frank 

on Google

3 months ago

Worst company in the world. I ordered a pool liner and came in with holes in it. they said they were waiting for a video from the factory. This was back in September 2025. Won't return calls or emails. I paid $877.00 I am screwed out of. Stay away no customer service. the person that did answer sound like they were doing it out the kitchen. Didn't have a clue. Jay is unless. Sent many pics no response. They need to be taken to court 

Colton Bickle 

on Google

3 months ago

Were extremely rude. 

Danielle Page 

on Google

6 months ago

They gave me the wrong pool ledgers, since my contractors threw away the boxes they could not send me correct ones. Pool pump doesn't work emailed probably 8-10 times. They place the blame on the manufacturers yet cant email customers back. This is the 2nd time I've purchased from here. 1st time was easy and smooth the 2nd time I would not recommend this company to anyone.