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2880 NW 2nd Ave STE 2, Boca Raton, FL, 33431, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | 8:00 a.m. to 4:30 p.m. | |
Sun | Closed |
I ordered 3 products (Order 3156925) and paid 37.49$ with 6$ shipping on October 22, 2024. item didn't arrived. i made multiple males, but there is no any answer. also made a call, but nobody is answering. don't believe them and don't buy any products from them.
This company used to be good, now it's terrible. When I last ordered I never received an order confirmation. You cannot call as it goes straight to voicemail AND the mailbox is full. Emails are not answered despite company policy of answering next day. I got no action on my order until I threatened a Paypal dispute.
I placed 2 large orders yesterday of 7 different items. The next day they canceled both orders entirely claiming they don't have the inventory. None of the items?! Seems like a shady company to me. Now I have to make sure I get refunds. Ugh.
I ordered a product, a week later hadn't left their facility. I reached out to enquire about it, it takes them 24 hours to reply to an email, 6 days and emails later they never got me my product and opted to refund my money after several requests to find out where my product was. They never gave a name of the person emailing and ignored my request for a phone number and manager info.
Great service, shipped on time
FamilyOTC has a 3.2 star rating with 57 reviews.
FamilyOTC is open now. It will close at 4:30 p.m.
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