FamilyCare of Black Mountain/Old Fort

Collin Shaw 

on Google

2 days ago

Doctor didn’t listen and just kept saying that’s strange. Do not recommend. 

Johnny Cakes 

on Google

6 months ago

I have been going to this office for decades. However I just had the most embarrassing frustrating experience of my whole life. I am so disappointed it’s difficult to write this review. Their service was truly disgusting and disrespectful. Update: a few weeks later and I received an unnecessary bill for $500. I absolutely hate this place. 

Kimala Snowden 

on Google

6 months ago

Update 03/20/2025: Just left the office and had to leave before I had a stroke from being so upset - the receptionist & the office manager are both very rude Update 02/13/25: still no contact from the office. Also had an appointment during the recovery from Helen - never got a call to reschedule. I keep getting a bill for something my insurance will cover - again no response. Update 07/02/2024: Still haven’t gotten a call back from the office manager. The “lady” at the check in / out desk is hard to deal with, snarky and rud... read more

Kimala Snowden 

on Google

7 months ago

Update 02/13/25: still no contact from the office. Also had an appointment during the recovery from Helen - never got a call to reschedule. I keep getting a bill for something my insurance will cover - again no response. Update 07/02/2024: Still haven’t gotten a call back from the office manager. The “lady” at the check in / out desk is hard to deal with, snarky and rude. Several times she has been snarky and rude to me and other people. I went in and asked for my doctor to fill out and sign a form for me. I was told that th... read more

REBECCA STEWART 

on Google

9 months ago

i have be coming to this practice for many of years. When i called to try to get a visit for a sinus infection the lady at the front desk was absolutely awful. She was rude and hung up on me after i made the comment that i cant wait a month to see the doctor for a sinus infection. This is so disappointing that people get treated this way and they get by with it.