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Family Trust Federal Credit Union

4.7

About this business

Family Trust Federal Credit Union has helped people in York County, SC achieve financial success since 1957. 

Location details

2153 Ebenezer Rd, Rock Hill, SC, 29732, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7437 reviews
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REBECCA MORRIS's profile image
REBECCA MORRIS 
on Google
6 days ago

Raven is unsweet and unprofessional! 

Birdie Reeves's profile image
Birdie Reeves 
on Google
2 weeks ago

finally came to resolution today thanks to Roosevelt Adam's. thank you Mr Adam's. I have been continously lied to and even hung up on by Kathy Rodriquez (York County area manager). lied to by Taja Carter (clover branch manager). given wrong information by Montana (teller) and Jessica (chat). Mr Adam's was very nice and professional. He promised to take care of everything. So family trust responded said they would be in touch, it's been like 3 weeks or more and still not a word. Time for a new bank. 

Salem Roberts's profile image
Salem Roberts 
on Google
a month ago

I want to start off by saying this score is not reflective solely on my experience today, but over the course of the last year's experiences with this branch. I used to love this branch. They had wonderful customer service. Now, it is the exact opposite. The staff barely greets you and the last 4-5 visits I have made (over a year because I rarely need to go inside) they have acted like I am more of a burden. The energy is always low and they are overall unfriendly. Today it was because when they pulled up my account I was to... read more

Moisture, Mold, and Insulation M.M.I.'s profile image
Moisture, Mold, and Insulation M.M.I. 
on Google
a month ago

Kerrie was very very helpful she explained to us about opening an account at family trust she was very welcoming kind great sales rep and someone I would consider a great asset to your company. 

Martin solis cabrera's profile image
Martin solis cabrera 
on Google
a month ago

Kerrie it's was great service . Thank you so much. 

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Frequently asked questions about Family Trust Federal Credit Union

How is Family Trust Federal Credit Union rated?

Family Trust Federal Credit Union has a 4.7 star rating with 437 reviews. 

When is Family Trust Federal Credit Union open?

Family Trust Federal Credit Union is open now. It will close at 5:00 p.m.  

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