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Family Trust Federal Credit Union
- Credit Unions
- Rock Hill, SC
About this business
Family Trust Federal Credit Union has helped people in York County, SC achieve financial success since 1957.
Location details
2153 Ebenezer Rd, Rock Hill, SC, 29732, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
During my recent visit in the office, I had the pleasuring of engaging with Sion! From the bright smile she was wearing when I walked in until I was walking out the door, Sion was such a breath of fresh air. She was not only friendly, but she was also kind, professional, and efficient, and it was my pleasure to get to engage with her. In a world with great customer service is no longer the norm, Sion far exceeds the standard and I hope she continues to smile and brighten the day for everyone she serves.
Dianna was very helpful and very nice !
Raven is unsweet and unprofessional!
finally came to resolution today thanks to Roosevelt Adam's. thank you Mr Adam's. I have been continously lied to and even hung up on by Kathy Rodriquez (York County area manager). lied to by Taja Carter (clover branch manager). given wrong information by Montana (teller) and Jessica (chat). Mr Adam's was very nice and professional. He promised to take care of everything. So family trust responded said they would be in touch, it's been like 3 weeks or more and still not a word. Time for a new bank.
I want to start off by saying this score is not reflective solely on my experience today, but over the course of the last year's experiences with this branch. I used to love this branch. They had wonderful customer service. Now, it is the exact opposite. The staff barely greets you and the last 4-5 visits I have made (over a year because I rarely need to go inside) they have acted like I am more of a burden. The energy is always low and they are overall unfriendly. Today it was because when they pulled up my account I was to... read more
Frequently asked questions about Family Trust Federal Credit Union
How is Family Trust Federal Credit Union rated?
Family Trust Federal Credit Union has a 4.7 star rating with 439 reviews.
When is Family Trust Federal Credit Union open?
Family Trust Federal Credit Union is open now. It will close at 5:00 p.m.
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