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Family Trust Federal Credit Union has helped people in York County, SC achieve financial success since 1957.
2153 Ebenezer Rd, Rock Hill, SC, 29732, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Raven is unsweet and unprofessional!
finally came to resolution today thanks to Roosevelt Adam's. thank you Mr Adam's. I have been continously lied to and even hung up on by Kathy Rodriquez (York County area manager). lied to by Taja Carter (clover branch manager). given wrong information by Montana (teller) and Jessica (chat). Mr Adam's was very nice and professional. He promised to take care of everything. So family trust responded said they would be in touch, it's been like 3 weeks or more and still not a word. Time for a new bank.
I want to start off by saying this score is not reflective solely on my experience today, but over the course of the last year's experiences with this branch. I used to love this branch. They had wonderful customer service. Now, it is the exact opposite. The staff barely greets you and the last 4-5 visits I have made (over a year because I rarely need to go inside) they have acted like I am more of a burden. The energy is always low and they are overall unfriendly. Today it was because when they pulled up my account I was to... read more
Kerrie was very very helpful she explained to us about opening an account at family trust she was very welcoming kind great sales rep and someone I would consider a great asset to your company.
Kerrie it's was great service . Thank you so much.
Family Trust Federal Credit Union has a 4.7 star rating with 437 reviews.
Family Trust Federal Credit Union is open now. It will close at 5:00 p.m.
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