Family Insight, PC

Kvy Reneé 

on Google

a year ago

I am a provider and was calling to ask questions regarding services that the company stated that they offered online. It's unfortunate that they hired a receptionist that isn't even aware of the services the company offers. I spent a good portion of the call explaining what the service was to the staff before being told, "We're not accepting any new clients"...... ridiculous. 

Tiffany Barksdale 

on Google

a year ago

Services for my son started off rough due to unreliable staffing. The initial therapist was replaced and we loved her. Shortly after, a billing issue occurred that is still ongoing due to Family Insight billing under an out of network provider in which we were not made aware until months later. We can finally see light at the end of the tunnel with getting claim’s reprocessed. Needless to say, thousands of dollars later and my son eventually being discharged certainly changed our views about the company. Response to Family I... read more

Victoria Hermosillo 

on Google

a year ago

I called my insurance for a list of psychiatrists and found family insight. I was under the presumption I was seeing a licensed psychiatrist. Turns out she is a resident. She's very smart and we clicked well. But I need a psychiatrist. When I called for the details of her license I was put on hold and told that the actual psychiatrists are only doing telehealth. This is very deceitful and should not be a thing. Better to find out now and not later.