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Family Heating & Cooling

4.1

About this business

Location details

11 Hardy Rd, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.194 reviews
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H S's profile image
H S 
on Google
3 weeks ago

We lost our AC unit end of June. Going through AHS, we found Family Heating and Cooling. Heather answered all of our questions and Dom and Jack did a fabulous job replacing our unit. With elderly and disabled in the house, we are TRULY GRATEFUL. We can breathe in the house again. Thank you! 

Kia Wise McMillan's profile image
Kia Wise McMillan 
on Google
a month ago

(2 out of 5 stars) I want to start by saying that my review is not a reflection of the receptionist or any of the individual workers I interacted with at Family Heating and Cooling — they were kind and professional in our communications. However, my overall experience with the company, which was assigned to me through American Home Shield, has been deeply frustrating. Unfortunately, my family and I were left air conditioning for over 20 days due to delays in service and installation. I understand that scheduling and staffin... read more

Kevin Harris's profile image
Kevin Harris 
on Google
2 months ago
JP Pestana's profile image
JP Pestana 
on Google
2 months ago

First experience with Family Heating & Cooling was excellent. Dominick was professional in every regard, listened, and methodically went through a system check looking at everything that might be an issue. Family checked all the boxes for us to have here again as a dependable and fully capable service company if Dominick is an example of their high standard of care and competence. 

Natalie Masso's profile image
Natalie Masso 
on Google
5 months ago

Went through American Home Shield. First company I give 5 stars to. No hastle, called right away, came date scheduled and on time. Luckily all was fine, but I would use them again. 

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Frequently asked questions about Family Heating & Cooling

How is Family Heating & Cooling rated?

Family Heating & Cooling has a 4.1 star rating with 94 reviews. 

When is Family Heating & Cooling open?

Family Heating & Cooling is closed now. It will open tomorrow at 8:00 a.m. 

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