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family first pool service
- Home Services
- Surprise, AZ
About this business
Location details
15595 W Mescal St, Surprise, AZ, 85379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 4:30 p.m. | |
| Tue | 4:30 a.m. to 4:30 p.m. | |
| Wed | 4:30 a.m. to 4:30 p.m. | |
| Thu | 4:30 a.m. to 4:30 p.m. | |
| Fri | 4:30 a.m. to 4:30 p.m. | |
| Sat | 6:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Other 1 star reviews are not wrong. Mu service was terminated by the owner and the email stated I'd be getting a refund. I've emailed 3 times asking for information of when that would be processed and hadn't gotten a reply. Quick to terminate a customers service but definitely not quick with a reply regarding a refund. If I don't get a reply I'll be forced to go to the BBB and make a complaint against the LLC. I'd prefer to not have to go that route but you cancel my service and state I'll get a refund so if I dont get it in... read more
Please don’t be fooled by the picture of Jesus and the owner’s adult child with special needs. The owner of this company has been servicing my pool for 2.5 years. He does not have integrity and is dishonest. The person who actually completes the weekly cleaning did not reach out to the owner regarding my pool chemistry. My chlorine was so high, when I confirmed with Leslie’s pool supply, they couldn’t even believe it. My hair was burned by the chlorine level. When I reached out to the owner indicating I was going to have my ... read more
Your employees need to learn how to drive in public. Old man with the grey beard needs a license test!
Ryan has been our tech now going on 3 years. Always consistent, friendly and my pool looks amazing! He pays attention to detail, is respectful of my property and I know he is trustworthy and professional at all times. I am so happy we found this company and look forward to many more years to come! I love this company because they are honest and reliable not to mention if we do need a repair its very affordable.
The owner Mike bait and switch ed us on a new pool pump. Mike requested we pay prior to installation. The invoice we paid described the pump we wanted. After we realized the wrong pump was installed, Mike claimed he made a typo on the invoice. We asked that he make it right, but he chose to lose our business rather than fix the problem. To make it worse, he won't even acknowledge there was a problem. Please be aware of this Pool Company.
Frequently asked questions about family first pool service
How is family first pool service rated?
family first pool service has a 2.7 star rating with 7 reviews.
When is family first pool service open?
family first pool service is open now. It will close at 4:30 p.m.
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