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Family Eyecare Associates: Humphreys Troy OD
- Healthcare
- Sparks, NV
About this business
Location details
1965 Baring Blvd, Sparks, NV, 89434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff are very polite and have a positive attitude. Dr. Jillian McMullen did an exceptional job.
One text said that my glasses were ready, but I never got it. No follow-up at all. I finally went in three weeks later to find they had been there for weeks but had not contacted me. When I arrive, no one in the office is even slightly interested in me waiting at their desk. They walk by, and workers in the back are having a loud conversation. I finally get someone to talk to, but I don't feel welcome at the glass ordering part of the business. They gave me someone else's prescription when I went to order online.
Poor quality lenses. I have been wearing glasses for over a decade and never once had an issue with the lens peeling. Spent more here for lower quality lens then I would have at eyemart and they aren't in my network. Now I'll have to wait with headaches again till they can have new ones made in a few weeks.
Family Eyecare used to be great, but ever since they were bought by VSP everything’s gone downhill. I had an appointment (which I confirmed online), but when I went to check in they didn’t have the appointment on file. According to the receptionist (lovely lady, super apologetic), sometimes when people confirm their appointment their system decides to cancel the appointment instead. If this was a one-time thing I would understand, but over the last 3 years it has happened with an embarrassing degree of consistency; for me an... read more
Frequently asked questions about Family Eyecare Associates: Humphreys Troy OD
How is Family Eyecare Associates: Humphreys Troy OD rated?
Family Eyecare Associates: Humphreys Troy OD has a 4.4 star rating with 249 reviews.
When is Family Eyecare Associates: Humphreys Troy OD open?
Family Eyecare Associates: Humphreys Troy OD is closed now. It will open on Monday at 8:00 a.m.
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