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Family Essentials Counseling

2.9

About this business

Location details

101 W Cascade Way Suite #103, Spokane, WA, 99208, United States

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WeekdayScheduleStatus
MonClosed
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
Sat07:30 a.m. to 5:30 p.m.
SunClosed
2.922 reviews
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Deborah French's profile image
Deborah French 
2 months ago

Highly recommend Family Essentials Counseling. Very professional and caring, including the billing and front desk staff. I highly recommend Baylee Brown as a counselor. She is a wealth of knowledge, compassionate, and engaging. Very grateful! 

Olivia Wood's profile image
Olivia Wood 
5 months ago

Eli McDonald is a talented clinician who has done amazing work with my child. He has helped him develop a language for his emotions, to build resiliency, learn how to regulate his emotions, and tolerate distress and uncertainty. We are moving towards graduation now, and I will be forever grateful for this healing journey. 

Lorraine Sumner's profile image
Lorraine Sumner 
10 months ago

To anyone considering Family Essentials Counseling, please take the billing department complaints seriously—they are absolutely valid and the sole reason for this 1-star review. Annie K is an exceptional therapist. I’ve worked with several therapists over the past decade, and she is by far the best. If this review were based on her alone, I’d give five stars. Unfortunately, the billing department is so disorganized and negligent that it completely overshadows the quality of care. They initially mishandled my insurance, charg... read more

Alyssa Hammon's profile image
Alyssa Hammon 
a year ago

We were waiting on my 7 year olds appointment when he saw the sign to leave a review and asked me to do so. When I did, I was shocked to see so many 1 star reviews. My son has been going here for awhile now and it's been life changing for him in our eyes. All the staff have been friendly, his therapist is phenomenal, and most importantly - our son looks forward to coming every week. This is our top priority, so we've never dealt with missed appointments or billing issues, and we have definitely never dealt with any rude staf... read more

Michelle Mendenhall's profile image
Michelle Mendenhall 
a year ago

My 9 year old son had just started counseling and was getting comfortable with his counselor after 4 or so sessions. We missed an appointment and I reached out the next week to explain that my phone had been shut off and I didn’t have a way to reach out to let them know what happened. I was told we were dropped as clients for no call no show. I get there are rules, but I was explaining a hardship that prevented me from reaching out and was told they dropped us as clients for missing that ONE appointment. My son is now strugg... read more

Frequently asked questions about Family Essentials Counseling

How is Family Essentials Counseling rated?

Family Essentials Counseling has a 2.9 star rating with 22 reviews. 

When is Family Essentials Counseling open?

Family Essentials Counseling is open now. It will close at 5:30 p.m. 

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