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Family Doctors Nerang
- Healthcare
- Nerang, QLD
About this business
Location details
9/1 Station St, Nerang, QLD, 4211, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely disgusting. Sonia the receptionist has 0 customer service skills and likes to exhaust the fact that she’s the “Manager” can speak to people anyway she wants because the “Complaints” come through to her. I called up to book in a Telehealth because the doctor didn’t contact me the day prior, she said she would book it in but when I asked for the time she said “The doctor will call you when he’s free” I got the same response yesterday and did not receive a call. I spoke to the doctor and told him I’d be leaving a rev... read more
As a first-time mum navigating pregnancy, I was really hoping to feel supported and guided by my doctors, especially when it came to referrals and knowing what steps to take next. Unfortunately, my experience has been very stressful and disappointing as I have not been receiving adequate care. I found myself having to chase up referrals that were never sent to the hospital, and at times, I had to remind the doctors about key things that should have been actioned. This left me feeling incredibly confused and unsure if I was r... read more
Dr Mala 🤮 Went in for mental health support, left feeling worse. Poor communication, didn’t listen, and was running 20 minutes lat when there weren’t even any patients in the clinic. Advertises as “calm and caring,” but that was not my experience. If she’s Australian-trained, it certainly didn’t show in her professionalism or communication. Now I know why same-day appointments were available. You’re better off seeking help from AI than from her cold, mechanical approach. Save yourself the time (and $90) and go elsewhere.
Read the reviews before booking here! Absolutely disgusting treatment from Dr Mala Gupta, zero care about my extremely severe illness which she has no clue about and couldnt be bothrred spending one minute to understand it, utterly incompetent doctor, doesn't even know the central reason why I see her (eventhough I wrote it on my intake form!). You're better off getting treatment from AI than this cold hearted robot of a person. Definitely lodging a formal complaint. These hopeless doctors need to be weeded out of the system... read more
Doctor Samir doesn’t know the difference between and inner ear infection and an outer ear infection antibiotics. As usual he just shoves you out the door as quickly as possible and doesn’t even have the courtesy to give you the right prescription. I went back 15 minutes later to just quietly ask him to change the prescription for me but he decided to play games and make me wait for everyone else to have their appointments first. I walked out. Last time he injected saline into my ears so hard I got ear infections in both ears... read more
Frequently asked questions about Family Doctors Nerang
How is Family Doctors Nerang rated?
Family Doctors Nerang has a 3.4 star rating with 50 reviews.
When is Family Doctors Nerang open?
Family Doctors Nerang is closed now. It will open tomorrow at 8:00 a.m.
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