Family Care Dental Centers Inc

Steven L. 

on Birdeye

6 months ago

Had a tooth pulled and paid the required bill with my insurance. Forward waited 4 months to process the claim and when my insurance denied it (because they dated fhe procedure incorrectly to a later month where i did not have insurance) they sent a full priced claim (not even minus what i paid) to collections 

Diane B. 

on Birdeye

9 months ago

Have been going here for years for cleanings and dental work (by other dentists than Dr Ludke) but after my last experience, I will not be returning. The cost estimates provided before the work started, and what I agreed to were HALF of what I was actually charged but the worst part is Dr Ludke crowned a perfectly good tooth! If the correct hot/cold testing would have been done beforehand it would have been clear that that specific tooth was not the one causing my pain. Now I'm having to make monthly payments for unnecessa... read more

Debbie D. 

on Birdeye

a year ago

I recently had a permanent crown placed. Dr Felkner and Edin made it a comfortable experience. Deborah  

Peret J. 

on Birdeye

a year ago

Good dentists. But they are always trying to overcharge me. Every appointment and every procedure results in uncomfortable lengthy conversations with Forward Dental along with multiple calls to my insurance company. After all this Forward Dental finally listens to the insurance and adjust the bill. Now they have the hygienist make you sign an inflated bill when you sit down in the chair right before they start not much time for a discussion but that could be their system for overcharging.  

Denise D. 

on Birdeye

a year ago

I have to say, my last experience in the Falls at Forward Dental was the worst when getting a cleaning. I was pretty much given a face wash. The water was to be in the mouth not all over my face. When I commented about it she said, that is how I am at home too. To aggressive! No flossing either. As they usually give you a toothbrush, paste & floss she stated do you need them? I said, I pay for this service so I should. Have to change to another hygienist. 

Marce K. 

on Birdeye

2 years ago

I was told by the Forward Dental Office that Carleen L. Schmidt has retired from Dentistry. 

Todd B. 

on Birdeye

2 years ago

Hey FD, You made me feel like an irresponsible customer by making me sign and date a paper about not cancelling w/in 24 hrs, or no-showing for an appt. I've never been there before, and have never cancelled my appt. Then, you hand me a folder to I'm assuming hand it to the hygienist? So I read it. It had the billing date 5 days ago! I inquired about it and the desk person told me- oh, it always says that. So I ask the admin/manger to call me, and walk out w/o being seen by anyone. The girl at the desk was not concerned... read more

Michelle 

on Birdeye

3 years ago

I went in for an appointment a few days before my vacation to fix a tooth. I had been in and out of the emergency room all weekend with severe pain, so I knew something was wrong. They proceeded to take unnecessary x-rays and then told me there was nothing they could do and there was no infection, and nothing was wrong. I left in tears from all the all the pain I was in. They gave me pain meds! I thankfully got in with an emergency dentist in the area and when he did x-rays I did indeed have an infection that was even in my ... read more

Angie L. 

on Birdeye

3 years ago

I was very happy with the staff and the dentists. I have referred them previously and will continue to do so.