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Fallon Solutions is your one call trade specialist throughout Brisbane and the Gold Coast. Our team has been providing South East Queensland with top quality trade services for more than 50 years. We offer a huge range of trades including electrical, plumbing, air conditioning, appliance repairs, carpentry, data cabling, hot water, drainage, hot water and TV antenna services.
41 Devlan St, Mansfield QLD 4122, Australia, Mansfield, QLD, 4122, Australia
Get directionsGot my motion sensor light installed. Though I wasn’t there physically, but my wife said that the job was carried out professionally. Thank you to Dan H and Dieter
Business response:
Hi Mario, thank you for the review and I'm glad your wife felt that Dan and Dieter were professional and skilled at their work!
Our front tap broke off on a Saturday evening and we needed an after hours plumber in Redbank Plains, Queensland. The phone was answered promptly by Lachlan H who gave us the call-out fee and an expected time of arrival. He arrived within the time-frame, completed the task in an efficient and timely manner and the charges were as quoted. Will use the service again.
Business response:
Hey Janelle, thank you for the review and I'm glad Lachlan could come and have your tap fixed promptly and that you were pleased with his service!
my Mitsubishi ducted aircon broke down just before last Christmas, then I contacted Fallon Solutions for the inspection and quote for the repair: 1. When I contacted Fallon, they told me the onsite visit is $49, but actually when their technician arrived, I was told that I have to pay extra about $280 for the quote, it is very tricky, I know other tradie may charge on call fee, but it include basic service, their $49 is just used to attract customer without offering any service. 2. As I was very eager to have my aircon fix a... read more
After giving me a 4 hour window to be home for an air conditioning repair, Fallon Solutions decided to call me 2 hours into that time frame to say they would not be able to come today. After taking time off work, this was a disappointment. They proceeded to book the job in 3 days later as a "favour" because they are busy. The job was pretty straight forward, I had a small 2.5kW split system air conditioner which had a flare which was leaking gas. It needed to be repaired and the system re-gassed. The technician turned up and... read more
Business response:
Hi Eric. I am sorry to hear your recent experience with a visit hasn’t met your expectation. When we come out to your home we complete a comprehensive diagnosis to ensure our diagnosis is correct and we have your unit up and running as quick as possible, especially in the current season. I am happy to hear you have been able to get your unit fixed. If you would like to discuss in more detail please give me a call on 07 3029 3229 or email resolutions@fallonsolutions.com.au. Naomi – Customer Resolutions Manager
Ben had already been over to give a quote, I liked his punctuality, service and all round friendly manner. So when he and Mitch came to do the work requested I had no doubt it would be the same again. I received a call 10 mins before their arrival making sure I was home and good to go. Once here they took no time in getting on with the job with minimum of fuss. For the three hour duration I hardly knew they were here. They left showing me the work completed and how it worked, they left the rooms tidy and made sure I had the ... read more
Business response:
Hi Alexander, thank you for the review of Ben and Mitch! Sounds like they provided great service and glad you found them friendly and tidy!
We had a plumbing crisis at 2am last night, water flooding the house, I spoke to a man at Fallon's who was very helpful and arranged for a plumber to call early next day, his name was Chris Csortos who was very respectful and did a wonderful and thorough job. I highly recommend him.
Business response:
Hi Maree, thank you for the review and great to hear that Chris was able to help you in your 2am emergency!
Can not complain about the service offered to us by Jason Hildreth. Completed the job required with friendly and informative manner. Would use again
Business response:
Hi Patti, thank you for the review! Jason is a great asset to our team and we're glad he provided his usual friendly service and advice to you :)
We have just had Avneel Prasad come to quote and supply a new air conditioner unit. Avneel called as he was on his way to our house, arrived within the quoted time frame, and was polite and courteous at all times. He explained which system would be best for our needs and arranged for an installation time and date. We were very happy with the service received today and look forward to having a nice cool house on Monday after the new unit is installed.
Business response:
Hi Lyn, thank you for the review and glad you found Avneel a pleasure to deal with. Very exciting to be getting it installed Monday especially with all this heat!
Wanted a simple task done / tried to push me to do heaps of other work. After they left / I realised they went around to all my outside appliances (hot water etc). Scratched off all the important information stickers that were on the systems, and replaced them with fallon stickers. Absolutely disgusted. Might look into what I can do about that / I think pure vandalism of my property.
Business response:
Hi Liam. I am sorry to hear that you haven't been happy with a recent visit. I am unable to locate a recent job for you. Would you be able to provide your job number and I can have a look into it for you. Naomi - Customer Resolutions Manager
Fallon Solutions has a 4.6 star rating with 8,693 reviews.
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