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Fairytale Photography Studio

4.3

About this business

Location details

1717 Saint James Place #655, Houston, TX, 77056, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3887 reviews
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Margaret H's profile image
Margaret H 
2 months ago

I was just told I won a contest for a free photo session for my daughter. The lady on the phone started listing all of the freebees I would be getting. At this point "it is too good to be true." She wanted to schedule my daughter, but requires a $99 deposit to secure a spot. So how did I win something? I didn't give her my credit card info. I also did not confirm a scheduling date. ****! 

Stephanie S's profile image
Stephanie S 
4 months ago

I had an experience quite some time ago, taking my niece for a “free” giveaway session. After the photos, they take you into a room and play a video for you of the photos edited with background music to tug at your heartstrings. They show all of the cool options you can get for the photos, and wait until the very end to tell you it’s a $500 credit and that covers literally nothing at all. You still need to spend at least $900. This has happened to so many others and obviously targets low income parents who just want to ha... read more

Renee A's profile image
Renee A 
7 months ago

Dozens of follow up phone calls, after expressing no interest. So here's what I did. I blocked every phone number beginning with 561-916-18 

Chandler S's profile image
Chandler S 
11 months ago

I would give this scam of a business 0 stars if I could. They give you a free photo session making you deposit $100 to secure a spot promising you a refund at the end of your session. We have yet received our refund and are not able to reach anyone at the business. It is a scam. 

Joshua R's profile image
Joshua R 
a year ago

They donated two vouchers to our church's silent auction, one of which my mother purchased for $60. The company contacted the church later and demanded $100 each for the vouchers which had been donated. My mother gave the voucher back to the church and told them to just return it and keep her bid. It's a real scum move to charge money for a donation after the fact. They also do fake "giveaways" where they say they'll give your child a free photography session, only to charge insanely high prices ($1000+ for a single photogra... read more

Business response:

Hello Joshua, thank you for taking the time to respond. We donated a certificate to the church (meaning we incur all cost assosciated with it). This is to assist the church in raising money for their event. The church (like all other charities we donate to) are made aware that all studio policies are in effect including the fully refundable holding deposit that we charge to ensure that clients come to their appointment (we have a fully staffed studio waiting for them). This is returned to you as long as you show up. The ce... read more

Tyesha U's profile image
Tyesha U 
a year ago

My 5yr old was chosen by the studio for a free full experience photo shoot. they reached out & said they would love to have her. They ask me to send a fully refundable $100 deposit and told me the funds would be released the day of the shoot. The policy they have on their website supports this. I was told to follow the link that was sent to me via text to book the appointment and to pay the deposit. I followed the directions & immediately got an email of a recorded video made by the owner supporting the details that were exp... read more

Business response:

I see on your account that you had a complimentary session and complimentary portrait gifted to you - again, completelyfree of any charge.I am sorry that we are unable to give more away for free.You were not required to purchase anything additional (as you know, because you did not) and still receive your gift. We fulfilledexactly what we promised - a free session and portrait (to which the studio incursgreat cost to produce). Again, I am sorry that we are unable to give more away for free. I will also review the recording o... read more

Roxana F's profile image
Roxana F 
a year ago

First of, let me begin by saying that the whole experience is shady. I "won" a $500 experience there and 1 free picture was included with it. They have you put down a deposit of $100 to hold your spot there and they "will give it back" once you show up. We went there, the experience was good, they took some pictures of my daughter, they are literally on the clock 15 mins not a 1 minute more. After they have you wait for about 15 - 30 mins, you get to meet the advisor who talks you into buying thousdands of dollars pictures. ... read more

Business response:

Hello there, I do appreciate your feedback that you have left elsewhere as well. I also reached out to you sometime ago as the claims here are false. I reviewed our security footage and recordings and my staff member did not say this. You also received a completely free session and portrait and your deposit was returned the day of this session. Most of our sessions last 15-20 minutes as children do not enjoy being photographed beyond this window, we are experts at what we do and create the best work oftentimes in the first 1... read more

Crystal B's profile image
Crystal B 
a year ago

I won’t a drawing on ******** for a free photography session, a complementary 8x10 art piece, and a $500 gift certificate on top of that to use how I wanted. They had me pay a deposit of $100 that they said I would get back afterwards. The session was great but when I got to the “art director” she was extremely pushy and pushed to have me buy an art piece that was $4300! I told her I couldn’t afford it and she literally said “you couldn’t afford $100 payments?” It was ridiculous the way she spoke to me. She ended up putting ... read more

Sue M's profile image
Sue M 
a year ago

They don’t even deserve a whole star! Biggest Scam ever! They’re making people believe they’ve won a photo session and that a 99$ deposit is only to secure your spot because they’re busy studio!! When u get there 1. you’re told the deposit is NOT refundable it goes towards THE ONE PHOTO after the 500$ “prize money” so essentially you’re paying 600$ for a photo and 2. They’re ONLY busy with all the other unsuspecting people whom they have roped into coming with their scandalous advertisements. AND 3! any other photos you may ... read more

Frequently asked questions about Fairytale Photography Studio

How is Fairytale Photography Studio rated?

Fairytale Photography Studio has a 4.3 star rating with 887 reviews. 

When is Fairytale Photography Studio open?

Fairytale Photography Studio is open now. It will close at 5:00 p.m.  

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