This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
1717 Saint James Place #655, Houston, TX, 77056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They advertise a “studio shoot” where you only need to put down a refundable $99 deposit after winning a giveaway session. I was told this would go toward the package I selected. After falling in love with my daughter’s photos, I chose a package priced at $550. Only then was I informed that the $99 deposit was in addition to the $550—not applied toward it. This felt deceptive and left me with a very bad taste. When I voiced my concerns, the studio showed no interest in resolving the issue. I will never recommend this place, ... read more
I was just told I won a contest for a free photo session for my daughter. The lady on the phone started listing all of the freebees I would be getting. At this point "it is too good to be true." She wanted to schedule my daughter, but requires a $99 deposit to secure a spot. So how did I win something? I didn't give her my credit card info. I also did not confirm a scheduling date. ****!
I had an experience quite some time ago, taking my niece for a “free” giveaway session. After the photos, they take you into a room and play a video for you of the photos edited with background music to tug at your heartstrings. They show all of the cool options you can get for the photos, and wait until the very end to tell you it’s a $500 credit and that covers literally nothing at all. You still need to spend at least $900. This has happened to so many others and obviously targets low income parents who just want to ha... read more
Dozens of follow up phone calls, after expressing no interest. So here's what I did. I blocked every phone number beginning with 561-916-18
I would give this scam of a business 0 stars if I could. They give you a free photo session making you deposit $100 to secure a spot promising you a refund at the end of your session. We have yet received our refund and are not able to reach anyone at the business. It is a scam.
They donated two vouchers to our church's silent auction, one of which my mother purchased for $60. The company contacted the church later and demanded $100 each for the vouchers which had been donated. My mother gave the voucher back to the church and told them to just return it and keep her bid. It's a real scum move to charge money for a donation after the fact. They also do fake "giveaways" where they say they'll give your child a free photography session, only to charge insanely high prices ($1000+ for a single photogra... read more
Business response:
Hello Joshua, thank you for taking the time to respond. We donated a certificate to the church (meaning we incur all cost assosciated with it). This is to assist the church in raising money for their event. The church (like all other charities we donate to) are made aware that all studio policies are in effect including the fully refundable holding deposit that we charge to ensure that clients come to their appointment (we have a fully staffed studio waiting for them). This is returned to you as long as you show up. The ce... read more
My 5yr old was chosen by the studio for a free full experience photo shoot. they reached out & said they would love to have her. They ask me to send a fully refundable $100 deposit and told me the funds would be released the day of the shoot. The policy they have on their website supports this. I was told to follow the link that was sent to me via text to book the appointment and to pay the deposit. I followed the directions & immediately got an email of a recorded video made by the owner supporting the details that were exp... read more
Business response:
I see on your account that you had a complimentary session and complimentary portrait gifted to you - again, completelyfree of any charge.I am sorry that we are unable to give more away for free.You were not required to purchase anything additional (as you know, because you did not) and still receive your gift. We fulfilledexactly what we promised - a free session and portrait (to which the studio incursgreat cost to produce). Again, I am sorry that we are unable to give more away for free. I will also review the recording o... read more
First of, let me begin by saying that the whole experience is shady. I "won" a $500 experience there and 1 free picture was included with it. They have you put down a deposit of $100 to hold your spot there and they "will give it back" once you show up. We went there, the experience was good, they took some pictures of my daughter, they are literally on the clock 15 mins not a 1 minute more. After they have you wait for about 15 - 30 mins, you get to meet the advisor who talks you into buying thousdands of dollars pictures. ... read more
Business response:
Hello there, I do appreciate your feedback that you have left elsewhere as well. I also reached out to you sometime ago as the claims here are false. I reviewed our security footage and recordings and my staff member did not say this. You also received a completely free session and portrait and your deposit was returned the day of this session. Most of our sessions last 15-20 minutes as children do not enjoy being photographed beyond this window, we are experts at what we do and create the best work oftentimes in the first 1... read more
I won’t a drawing on ******** for a free photography session, a complementary 8x10 art piece, and a $500 gift certificate on top of that to use how I wanted. They had me pay a deposit of $100 that they said I would get back afterwards. The session was great but when I got to the “art director” she was extremely pushy and pushed to have me buy an art piece that was $4300! I told her I couldn’t afford it and she literally said “you couldn’t afford $100 payments?” It was ridiculous the way she spoke to me. She ended up putting ... read more
Fairytale Photography Studio has a 4.3 star rating with 974 reviews.
Fairytale Photography Studio is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com