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Fairway Windows USA

3.3

About this business

Location details

2201 Tomlynn St, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.313 reviews
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Bobby Vassar's profile image
Bobby Vassar 
on Google
2 years ago

Fairway Windows did a great job on our windows. The crew members were top notch professionals who did beautiful work installing and wrapping 25 existing and some new construction windows. We are not only pleased with the quality of the product and the work, but the price was less than half of some quotes we received for the job. WE HIGHLY RECOMMEND Fairway Windows! Bobby 

Mei L's profile image
Mei L 
on Google
2 years ago

They took half of cost as deposit , told us 10-12 weeks install windows, right now it has been 14 weeks , I even did not get any update .where is my windows or where is my deposit. . I called them and I left message they don’t reply and ignore everything. Who can tell me what can I do? It is my first time to experience this bad service. I don’t want leave review like this ruin anymore business . 

Chelsea Chavis's profile image
Chelsea Chavis 
on Google
3 years ago

Ordered my windows 7 months ago..everytime I call for information about where my windows are..it goes straight to a full voice-mail box...so I cant even leave a message..the receptionist is kind but doesn't have access to any information!!!! How do u run a business this way!!!!? Did I mention I was promised the windows after 6 weeks..and after 16 weeks they realized they forgot to put in my order!!!! And im STILL waiting... 

Brock and Tiffany Lester's profile image
Brock and Tiffany Lester 
on Google
4 years ago

The installers did haphazard work. Left window debree, nails, large wood shards in my sons room and in the nursery. Left trash outside, forgot to finish installing 1 window and another with 4 finishing nails that were sticking out. I could go on. Installed 1 screen with a ripe and left it. It has been an ordeal , with poor communication from Fairways to get this replaced. The entire company lacks professionalism . I was so excited to finally get new windows, but they made a disrespectful mess out of the opportunity. 

Troy Williams's profile image
Troy Williams 
on Google
5 years ago

A little worried after not seeing many reviews but had a great experience with Fairway windows. No sales push and house looks great with the new windows!! Definitely brought value to my house. 

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Frequently asked questions about Fairway Windows USA

How is Fairway Windows USA rated?

Fairway Windows USA has a 3.3 star rating with 13 reviews. 

When is Fairway Windows USA open?

Fairway Windows USA is closed now. It will open tomorrow at 9:00 a.m. 

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