Fairmont Grand Senior Living

Jataya Taylor 

on Google

3 years ago

Update: So I have changed this reveiw tfrom 2 starts to 4 becuase this facility did strive to improve. There were many changes of managment which cause much confusion and issues with makeing sure my uncle had the care he required. He has a cognitive disability which made him difficult to work with some times however, Fairmont Grand did a good job of accomodating his needs and making him feel more at home. I do have to say this is a nice place and feels more like a home than most places. Old Review: This place is more than ag... read more

Addison FP II 

on Google

4 years ago

The facility manager Waysha W. F. Does not know what she is doing. Two med techs run the place rudely and unprofessional. They smile in your face but talk behind your back. Waysha has no control over these ladies even though she is supposed to be the one running the facility. Residents are forced to say how much they love it there. The residents are intimidated and treated with unkindly. When staff from other institutions come around everything seems to fall in place all of a sudden with hovering PCAs and Med Techs. When a s... read more

Jataya Taylor 

on Google

6 years ago

This place is more than aggravating. My uncle lives here and they call me about medications when I was told all his meds had to go through their program. They wait until he is almost out when I can not do anything because I live out of state. We worked for 3 months to get his payment stuff straightened out. It took this long because you would be put on hold wait for an hour, get tired and hang up. I am sitting here on hold right now and listening to the message and it is a lie. They do not take them for walks and they have y... read more

Joy H 

on Google

6 years ago

Extremely rude staff in the memory care when I visited. Very unprofessional. The blonde younger gal needs a lesson on manners. Hopefully the attitudes don’t carry over to how they care for the residents.