Fairfield Inn & Suites By Marriott Chicago Southeast/Hammond, in

Shanetta 

on Google

a day ago

They charged an incidental hold, which I understand is common practice. However, I was never informed about that charge before my arrival. It wasn’t listed when I booked. However the room was clean and spacious. The hotel was quiet. The biggest issue came at checkout. My card had already been preauthorized for the room rate plus incidentals, and I was told the incidental hold would eventually fall off. Instead, I was charged an additional amount on the day I checked out. No one could explain why. I spoke with three different... read more

Dean Davidson 

on Google

3 days ago

The first room upon arrival, I washed my hands and found out the sink was plugged up. Wouldn't drain. How can you clean a room and not know this. So they gave me another room. The TV's were on but you couldn't control them the were locked in on Marriott advertisement. The toilet looked like it was disentagraded. After 2 requests they fixed the TV's. This room was right next to house keeping storage. Very noisy. My 6 day stay was a nightmare. 

Rosemary Mcclendon 

on Google

5 days ago

This is one of the smaller Marriott hotels with a small lobby, small business center and our room was smaller than I normally book. But the hotel was very clean and comfortable. I also made the mistake of getting a room across from the elevator. It was pretty noisy early in the morning as people were leaving and workers were arriving to clean rooms (it was 7am). The breakfast was good and they do have coffee 24 hrs, which my husband loved. All things considered, we would definitely stay there again - but not by the elevator. 

Sree Y 

on Google

2 weeks ago

Spent a night here recently and actually enjoyed the stay. Was a pleasant surprise. Quick check in and check out experience and was a quiet room despite the property's proximity to a major highway. One thing that really surprised me was the breakfast. Although nothing special about the variety, everything was clearly labeled and good quality. Punched above it's weight for sure. This was going to be a 5 star review. Thing is, I paid for the 2000 bonus bonvoy points package and neither the property nor the Marriott customer se... read more

Dave Dascenzo 

on Google

3 weeks ago

Terrible in every way. Yep. Noticed in the morning. That’s is a photo of the smoke alarm wring. We had 2 rooms. Both had the same. No smoke alarms.