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Fairfield Inn & Suites by Marriott Charleston
- Hospitality
- Charleston, WV
About this business
Location details
402 2nd Ave SW, Charleston, WV, 25303, United States
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I would leave zero if I could. This is solely based on poor customer service. I was arriving to Charleston for a wedding and attempted to make reservations multiple times using the wedding block code far in advanced from the cut off date. It was not working online so I called in 3 separate times for assistance. All 3 times I was put in a different direction to try to get my reservation booked with the code, and not once was I asked by the front desk associate if they could just simply book it for me. I recently called again ... read more
This is one of our favorite places to stay when we are on the road. Staff is always friendly and responsive, the rooms and public are well maintained. Breakfast has options for just about all tastes. The EV chargers are free and easily charged up the car overnight.
People working here are great! Easy access to the motel from highway.
Frequently asked questions about Fairfield Inn & Suites by Marriott Charleston
How is Fairfield Inn & Suites by Marriott Charleston rated?
Fairfield Inn & Suites by Marriott Charleston has a 4.5 star rating with 572 reviews.
When is Fairfield Inn & Suites by Marriott Charleston open?
Fairfield Inn & Suites by Marriott Charleston is open now. It is open 24/7.
Browse nearby in Charleston, WV
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