Fairfield Inn & Suites By Marriott Cape Cod Hyannis

Sasha Taylor 

on Google

6 days ago

My experience with Fairfield Inn wasn't a very good one. My room had a moist or mildew smell to it. It definitely didn't smell clean at all. I called down to the front desk and she did offer to move me to another room but I was so tired from the flight, that I opted to stay. I did instead ask if there was a dehumidifier that I could use and to my surprise, they did have one. That helped a lot. The only reason why I am giving Fairfield Inn only 3 stars is because of an interaction I had with a different front desk agent. Upon... read more

Xoxo Smith 

on Google

a week ago

The room was clean except the walls! Come on check the walls for cleanliness! If I could give the front desk zero stars I would. All except one was rude and i talked to 4 different people. Not one of them were friendly whatsoever no Welcome or good bye! This is the hospitality industry! Get a new freaking job if you have no manners or personality! Checked out then needed to stay another night so after having to wait 3 hours, came back only to be told my room wasn't ready. No apologies just usual excuses! Had to wait another ... read more

ann vigo 

on Google

2 weeks ago

Comfortable and clean, with good housekeeping. Front desk service could be better. Slow closing toilet lids would be a huge improvement because they drop with a bang! 

ann vigo 

on Google

4 weeks ago

Comfortable clean room, with good housekeeping. Front desk service could be better. Slow closing toilet lids would be a huge improvement because they drop with a bang!