Fairfield Inn Philadelphia Valley Forge/King of Prussia

James Pace 

on Google

2 weeks ago

Great location right next to the mall. 

freddie nabb 

on Google

a month ago

Front desk has terrible service took 45 min to check in and there was no line 

Deontre 

on Google

a month ago

Don’t book at this location. Front desk employee is disengaged sitting down, and not welcoming at all. They don’t acknowledge your membership because they don’t care that you’re a Marriott Member. Also, verify what is being charged to your credit card before paying. I was charged $200 deposit for a four night stay. When I asked why it was so expensive compared to others, I was told it’s $25 daily. This still doesn’t equal a $200 deposit. I cancelled my reservation and booked at another location. Only good thing is they cance... read more

Mr. Kreilick 

on Google

2 months ago

I’ve stayed at Marriott properties more than 1,000 times and have always trusted the brand for consistency and customer service. Unfortunately, this property at 258 Mall Boulevard, King of Prussia, PA 19406 delivered by far the worst customer service experience I’ve had in all those stays. Before my arrival, I requested through both the Marriott app chat and by phone that my partner be added as an authorized guest. This is something I have done successfully at countless Marriott properties without issue. At this hotel, howev... read more