Fairbanks Periodontal Associates

Chris French 

on Google

5 months ago

Paid for an evaluation for a service in Anchorage, but they stopped providing services in Anchorage and didn’t inform me of this at the time of the evaluation and still charged me $375 for the evaluation. No mention during the consultation that they would be discontinuing service in Anchorage. I paid the bill and went to schedule service when they informed me they would no longer be operating in Anchorage, but could still provide the service if I wanted to drive up to Fairbanks. The receptionist had very bad customer service... read more

Jeanie Hutchins 

on Google

8 months ago

My dentist recommended a procedure that was recommended but not required. I had dental insurance and decided to go ahead with it. Fairbanks periodontal did not do a pre-authorization, my insurance company did not cover it, and I ended up with a an $1,100 outstanding bill. (I had already paid $750). When I asked why they didn't pre-authorize they said it was my responsibility to ask them to do that. I've never had to ask another dentist or doctor to pre-authorize. Had I known it wouldn't be covered I wouldn't have had the pro... read more

Monique Dorsey 

on Google

2 years ago

I went in for periodontal surgery and was so nervous. Although I have had mouth procedures before, I was not wanting the surgery, however Dr. Weber and her team was professional and intentional. Moreover, the service was quick! Today is day 2 and I feel great. Thank you! 

Stephen McNulty 

on Google

3 years ago

Was 1st visit and went well, especially helpful with gentle x-rays/pics. Answered all questions clearly. I intend to confidently proceed with Dr. Webster’s recommendations!