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Factory Spas Direct, LLC
- Home Services
- Hyde Park, NY
About this business
Location details
874 Violet Ave, Hyde Park, NY, 12538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great place to come for a new spa or a needed part. Super friendly and so helpful. Thanks so much to all of them. Second time I have done business with this place. And yes again..... These guys are great! They helped me out again and I can't thank them enough. Need help with your spa or hot tub this is the place to go. Fast and friendly answers for everything you need. Having a great business in our town is needed. And they are there for your every need. Honest and reliable service and answers and help with even the simplest... read more
Excellent tub. Very fair price. The dealership (owner) was willing to hold our tub while our deck was being reinforced which took much longer than expected. As soon as the deck was ready to accept the tub it was scheduled to be delivered in a timely fashion. It was brought to us, installed and up and running along with the salt system and automatic cover lifter which is fantastic. Very happy to have done business with this company.
Hard pass on this dealer, zero support after sale of hot tub. Sold a European Hot Tub, now I can’t even get product support.
I'd give 0 stars if I could. I called to ask if they could replace the topside on my spa. When I mentioned that the hot tub was built into the ground, I got yelled at by the person I called because it was too difficult to fix. I was simply inquiring if they could do the job and have never been treated so rudely. If you can't fix it, that's fine, but don't yell at potential customers because the job is "hard".
Made the call to Factory Spas Direct and Ernie, the owner, came out immediately. Service was prompt, professional, and expedited. Clearly done by someone who knows what they’re doing. Highly recommend!
Frequently asked questions about Factory Spas Direct, LLC
How is Factory Spas Direct, LLC rated?
Factory Spas Direct, LLC has a 4.8 star rating with 135 reviews.
When is Factory Spas Direct, LLC open?
Factory Spas Direct, LLC is open now. It will close at 5:30 p.m.
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