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Factory Pools Perth O’Connor
- Contractors
- O'Connor, WA
About this business
Location details
Homeworld Shopping Centre 2, 378 South St, O'Connor, WA, 6163, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Extremely disappointing experience: unfulfilled contract, equipment downgrades, installation errors, and electrical non-compliance. Building a pool with Factory Pool has been an exhausting and frustrating process marked by broken commitments, dishonest communication, and poor workmanship: 1. Ignored Site Measurements: We communicated multiple times that the pool finished level was to sit 60 mm down to match our surrounding levels and paving plans. Despite this being clearly stated repeatedly, they completely disregarded our ... read more
We recently had our pool installed by Factory Pools O'Connor, and I honestly couldn't be happier with the entire experience. From our very first interaction with Don in Sales through to the installation team and the final handover, the level of professionalism, communication, and attention to detail was exceptional. The whole process was seamless and ran exactly as promised, with no unexpected issues or surprises along the way. Every stage was clearly explained, and all information was provided in a comprehensive and easy-to... read more
As they had the design and colour my wife liked....Had a fantastic experience getting a pool installed through this business. From go to woe, it was great. Communication was outstanding right throughout the whole process. The site supervisor was fantastic with his suggestions to move the pool a little to make the installation easier were greatly appreciated. The onsite installation team was fantastic to deal with.
We were so nervous about heading into such a large project without having any idea about pools what so ever. Their team couldnt have been more helpful and efficient. Communication was great with office, the team onsite were so good and respectful. Just made the entire project go so smooth and stress free!
Very happy with the installation of our new pool through factory pools. Don, Kerry and our site supervisor Damon were lovely, responsive, professional. We are on a tiny block which presented some challenges but the process was smooth and we felt reassured by the professional service we received
Frequently asked questions about Factory Pools Perth O’Connor
How is Factory Pools Perth O’Connor rated?
Factory Pools Perth O’Connor has a 4.4 star rating with 96 reviews.
When is Factory Pools Perth O’Connor open?
Factory Pools Perth O’Connor is closed now. It will open tomorrow at 12:00 p.m.
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