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Factory Connection

4.6

About this business

Location details

1015 Martin St S, 1015 MARTIN ST S, Pell City, AL, 35128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.682 reviews
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Kristy Southern Taylor's profile image
Kristy Southern Taylor 
2 years ago

Great clothes for the prices but I walked out after looking at one shirt due to the rudest staff I have ever been around 

Robbyn Schmidt Jones's profile image
Robbyn Schmidt Jones 
recommend  Recommended
2 years ago

the staff working at factory connection I want you to feel like your family we want to help you look beautiful we will tell you if the item you're looking to buy is oversized or undersized we want you to look your best wearing factory connection clothing 

Betty Lyle's profile image
Betty Lyle 
recommend  Recommended
4 years ago

They are so friendly and will help you find what you want.It is a pleasure to shop there also I love the price of things!! 

Michelle Moore's profile image
Michelle Moore 
recommend  Recommended
4 years ago

Love this store great prices and quality clothing. 

Maranda Snell's profile image
Maranda Snell 
5 years ago

I really like the selection of clothing at Factory Connection and always had great customer service and nice smiles at the Sapulpa location but I went to the Poteau location for the first time this evening and the girls working had zero customer service and were actually pretty rude when my gift card I got for my birthday a few days ago wasn’t working because it hadn’t been activated. They made me feel like I was trying to use an already used gift card. I waited for 20 minutes with my restless toddler while she called two pe... read more

Jennifer Radcliff's profile image
Jennifer Radcliff 
recommend  Recommended
5 years ago

my experience was perfect. melody Walter's helped me match several outfits. I have rcvd more compliments, and would not have been able to do it without her. she was kind and professional. I appreciate her so much. 

Missi Baldwin's profile image
Missi Baldwin 
recommend  Recommended
5 years ago

I wish I knew the young lady's name that was working the closing shift on 7.15.20 because I'd like to give her recognition for her kindness. My daughter and I were in a mad dash to purchase a pair of khaki pants as part of her work uniform. We first walked into a clothing store located next door to Factory Connection. Knowing it was 10 mins til closing, our plan was to run in and grab a pair and get out as quickly as possible. As we walked into the neighboring store, we weren't greeted with a welcome to our store or a how ar... read more

Yunique Melanin's profile image
Yunique Melanin 
5 years ago

I was hurt by a comment made by one of the employees during a very controversial time in the US. I took it very personal. I am all for people and their opinions but to refer to a movement dealing with the lives of others as "it" is kinda insensitive. 

Kim Bean's profile image
Kim Bean 
recommend  Recommended
5 years ago

We have the bedd sad t of the best. You go in snd they are friendly and help when you need it and the store alway organized Thank you Miss Ellen 

Frequently asked questions about Factory Connection

How is Factory Connection rated?

Factory Connection has a 4.6 star rating with 82 reviews. 

When is Factory Connection open?

Factory Connection is closed now. It will open at 9:00 a.m. 

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