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Faction

4.9

About this business

Stand up Paddle boards, Wakesurfing, wake boards, skateboards, snowboards and apparel. Shoes, sunglasses, hats, lifejackets and other accessories 

Location details

412 Geneva Rd, Ste B, Alexandria, MN, 56308, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.923 reviews
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Tracy Taylor's profile image
Tracy Taylor 
recommend  Recommended
5 years ago

Outstanding customer service post sale. Very pleased to have a boat from faction! Jason has been great to work with in taking care of our Ri237 

Business response:

Hey Tracy, Thank you for taking a little bit of your time to leave us a recommendation. It really means a lot to us. Have a great summer aboard your Ri237! 

Heather Scott's profile image
Heather Scott 
recommend  Recommended
5 years ago

Jason and crew are incredible to work with. The whole experience was fantastic from initial diagnostics, to the completion of repairs. Highly recommend! 

Business response:

Thank You Heather! Your kind words mean a lot to us and the future of our business. We truly appreciate you taking some time to leave a recommendation for us! 

Emilyand Jim Zwach's profile image
Emilyand Jim Zwach 
5 years ago

We are in love with our new fi23! The wave is amazing! Thank you faction marine for going the extra mile as always! #centurian #surfsup! #surfmn 

Randy Bice's profile image
Randy Bice 
5 years ago

Awesome job Jason and the crew at Faction Marine on the new Aqua Traction custom flooring, laser measured and installed right in Alexandria, MN. Highest recommendations! 

Jay Tomczak's profile image
Jay Tomczak 
5 years ago

The customer service was unreal! They care about you and the product that they are selling. Jason and Shaun showed pride in there products and explained everything to you before pulling it off the lot. Highly recommended if you are looking at a boat/pantoon to purchase. You will not go wrong or will not be disappointed in the product. 

Joel David Ficher's profile image
Joel David Ficher 
5 years ago

Jason was great. Im in California and wanted to get his opinion of the zs212. He had no problem taking time out of his day to answer my questions. I wish faction was my local dealer. I highly recommend Faction Marine. 

Jordan Damhof's profile image
Jordan Damhof 
7 years ago

Jason and Shaun went the extra mile to get a replacement prop for me over the 4th of July weekend to save our family vacation! Outstanding customer service and I would highly recommend them to anybody with a wakeboard or surf boat. 

Joseph M Fruth's profile image
Joseph M Fruth 
8 years ago
Katrina Taylor's profile image
Katrina Taylor 
8 years ago

Jason and James are awesome and were incredibly helpful in the (major) process of buying our first boat. James gave us honest opinions and information and wasn't pushy at all -- we knew he just wanted us to absolutely LOVE our boat. (And as a pro-wakesurfer, he knows his stuff.) The customer service was excellent and almost 3 years later, we still receive great support from Jason and James. We are VERY satisfied customers and cannot recommend faction enough! 

Business response:

Thank you Katrina! So happy you love your boat and the experience you have had with James. It's great when we can call our customers friends, it's what we strive for and it's what's most important to us. 

Frequently asked questions about Faction

How is Faction rated?

Faction has a 4.9 star rating with 23 reviews. 

When is Faction open?

Faction is closed now. It will open on Monday at 9:00 a.m. 

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