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5 S Wabash Ave #715, Chicago, IL, 60603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I took my watch to Facet Colors to have the battery replaced on June 2, 2025. The technician replaced the battery and the sales clerk told me that the watch does not work even though they replaced the battery. They also made a couple of small dents on the back cover of the watch. The sales clerk asked me to leave the watch for them to clean and/or repair it. It is an expensive Baume and Mercier watch and I have never had any problems with it. I was stunned when they told me the watch did not work even with the new battery. I... read more
Good service, fast, inexpensive.
In and out in 9 minutes. $20 for a battery change on a watch that I haven’t worn in years, and they kindly set the time & date on it for me.
We paid them $20 dollars for a SIMPLE fix on my $5k watch and they RUINED my watch (Why not just be upfront and admit you cannot fix it?) PLEASE DO NOT TRUST THEM WITH ANYTHING OF VALUE
Just spoke to Franko and he's shut up shop for good! What a shame. Thanks for all the batteries and fixes over the years, you'll be missed.
Facet Colors Jewelry has a 4.7 star rating with 899 reviews.
Facet Colors Jewelry is open now. It will close at 5:00 p.m.
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