Fabick Cat - Eau Claire

J. Ross 

on Google

2 months ago

I am new to the skid steer ownership world and working with Fabick out of Eau Claire has been great. I know maintenance of a Cat skid steer is going to be expensive, but the service techs have always gone above and beyond to make sure my 299D3 is serviced properly and any issues are pointed out. I appreciate that they are well trained. 

Jen Belisle 

on Google

3 months ago

Edit: received a helpful reply from Management so updating from 1 to 5 stars after they worked hard to make it right. Provided communication about new machine purchase and supported us through the transition. An apology and solution goes a long way. Appreciate the email response. Strong customer service recovery. Original review: Consistently slow turn around on repairs and mediocre communication at best. Can’t buy a CAT closer to home because of territory boundaries and so we are kind of just stuck. Hoping Fabick has both a... read more

Jen Belisle 

on Google

6 months ago

Consistently slow turn around on repairs and mediocre communication at best. Can’t buy a CAT closer to home because of territory boundaries and so we are kind of just stuck. Hoping Fabick has both and short and long term solution. Edit: received a helpful reply from Management so updating from 1 to 3 starts. Still waiting on communication for delivery of new machine. Will update based on upcoming interactions! Appreciate the email response. 

Jen Belisle 

on Google

7 months ago

Consistently slow turn around on repairs and mediocre communication at best. Can’t buy a CAT closer to home because of territory boundaries and so we are kind of just stuck. Hoping Fabick has both and short and long term solution.