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Beavercreek and Dayton's local Specialized Bicycle Dealer. We also offer accessories, part and components. Faast Cycles also offers bike fitting and custom builds.
3888 Dayton Xenia Rd, Dayton, OH, 45432, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | Closed | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 11:00 a.m. to 3:00 p.m. |
My Sequoia had a flat. I arranged to take the bike in and have a new tire ordered. The shop replaced the inner tube and supposedly ordered the tire. Weeks go by with no call. The inner tube was fine, but there was a scratch to the alloy accross the head tube a few inches long. I degrease and lube every 100 miles. This scratch was no cable wear, no crash, or fumble of mine. Still no call regarding the one tire. I guess this was some Specialized way to say Faast Cycles doesn’t want your business.
Business response:
Hey Shane, Sorry for not communicating better. We have a lot of tires and tubes on back order right now (some for a while due to production shortages) and yours may be on the list. Please give us a call tomorrow during business hours and we’ll check our records to see the status of the tire. Thank you for your feedback.
I’m very disappointed with your inability to assist in our bike repair. We called and asked about the price and to make an appointment and was told that it would be a quick and easy fix and to just come right in. However, when we came in with the bike and we were turned away and you refused service. I am highly unsatisfied with your business and will not be returning for any more work!
Great experience, very friendly and helpful!
awesome job guys love the Bike !!!
I always received great customer service, on a bike I bought elsewhere and on my second bike which I bought from Faast.
Very rude! I would never shop at this place or recommend anyone to.
Walked in with my fiance the other night. One of the employees greeted us as we came in. Then proceeded to stand right behind me as if I were going to steal something!! I continued to glance at the mountain bikes bike I WAS interested in while being stalked the whole time. So I asked a question about if they carried a type of cranks. Was given a slightly rude and short answer. No hold on a sec and let me get a price or anything of that sort. I would drive 300 miles to buy an inner tube before I would visit that bike shop aga... read more
My wife and I bought bikes from Faast yesterday. The customer service was outstanding. They matched us up with great bikes in the price range we wanted, let us test-ride them around the neighborhood, and answered all our questions. Definitely check them out if you are looking for a bike. We'll be back for accessories soon.
Faast Cycles has a 4.7 star rating with 109 reviews.
Faast Cycles is closed now. It will open at 10:00 a.m.
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