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FA Display
- Appliances & Repair
- Louisville, KY
About this business
Location details
3600 Chamberlain Ln #228, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
FA Display was contracted to fix a warranty item via Samsung and the agent barely spoke English and promised he would return contact after speaking to Samsung and refused any further contact. Completely unprofessional
Had a 77” Samsung Q89C, installed professionally and screen started peeling off(not the packaging film) after 6 months. Samsung sent me through FA Display, Hyuk understood what my problem was and immediately ordered the replacement panel. Within a couple days, he called me to schedule a repairman to do the job. The repairman was professional and took great care. The entire process only took a week and 2 days. Thank you Hyuk.
Great service! Very kid/pet friendly, professional, and prompt. Most importantly… my issue has been resolved.
Horrible customer service. They are in the business of not fixing. The “repairman” Hyuk accused me of tampering with my dishwasher. After 30 minutes he told me there’s no leak. 1 month later (it’s now out of warranty) it’s still leaking.
STAY AWAY AT ALL COSTS… the whole experience was nothing short of absolutely HORRIFIC. I had read all the endless bad reviews when Samsung assigned me to this company and tried to have them change it, but Samsung would not budge. What they claim to be a “professionally trained technician for their products” showed nothing but utter incompetence. I was even prepared to tolerate all other issues reported (no returned calls, barely spoke any English, impossible to understand, did not care about customer concerns at all, etc.) -... read more
Frequently asked questions about FA Display
How is FA Display rated?
FA Display has a 2.2 star rating with 83 reviews.
When is FA Display open?
FA Display is closed now. It will open on Monday at 9:00 a.m.
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