F45 Training North Sunnyvale

Carolyn Chen 

on Google

2 months ago

I have been trying to cancel my membership for over a week. I texted 3 times, DMd the Instagram page, and I also asked the trainers at the studio irl before a class to cancel. I am getting pretty frustrated, as I would like to just have my request heard. I like the classes, but I just want to cancel my membership for personal reasons, and there’s no reason that I should be ignored for this long by the studio for a simple request. 

Mr. T 

on Google

2 months ago

I’ve been to multiple F45 locations and normally love the format, energy, and professionalism that the brand is known for. Unfortunately, F45 Sunnyvale feels like a major outlier — and not in a good way. I’m genuinely surprised this studio is still operating under the F45 name, because the experience here doesn’t reflect the same standards I’ve come to expect. Trainers at this location don’t demonstrate exercises live, they just mirror the video playlist from an iPad onto the TV screen and leave it at that. One coach in part... read more

Richie Razon 

on Google

4 months ago

I’ve only been to two other F45 studios and this is the one with the largest floor space. Lots of room between stations makes for more comfort and safety. Super clean. 

Rita Shen 

on Google

11 months ago

I have been trying to cancel my F45 membership for weeks now, and the experience has been nothing short of a nightmare. I’ve repeatedly texted and called the gym, only to be met with either no response or a voicemail box that’s constantly full. It feels like they are deliberately avoiding me, making the cancellation process impossible. It’s ridiculous that a business this large has such poor customer service. If they’re so quick to take your money, they should be just as quick to handle cancellations and basic communication!... read more