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EZ Pass Customer Service Center

3.5

About this business

Location details

Delaware Memorial Bridge, Plaza, New Castle Avenue, I-295, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 3:00 p.m.
Tue11:00 a.m. to 3:00 p.m.
Wed11:00 a.m. to 3:00 p.m.
Thu2:00 p.m. to 6:00 p.m.
Fri11:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
3.5167 reviews
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Ashley Diamond's profile image
Ashley Diamond 
on Google
a month ago
Alexander Tsui (徐嘉豪)'s profile image
Alexander Tsui (徐嘉豪) 
on Google
3 months ago

I had a fantastic experience at the NJ E-ZPass Customer Service Center near the Delaware Memorial Bridge while setting up a new Business E-ZPass NJ account. The staff here were incredibly kind, polite, charismatic, and efficient—truly a team of bright personalities who made the whole process smooth and pleasant. Even though I arrived less than five minutes before their closing time, they kindly welcomed me and took the time to process my application without rushing or hesitation. That kind of dedication and customer care is ... read more

Antonio Aparicio's profile image
Antonio Aparicio 
on Google
3 months ago

I don't stop receiving violations tolls from the ez pass, even if I have money on my account... The worst thing is that I received the violations without a reason why I received them... I try to call but always take so long, they already gave me 3 violations and now they gave me another 3... this is terrible I almost paid $100 and now again $100 this is horrible... 

Christopher McDowell's profile image
Christopher McDowell 
on Google
3 months ago
Debra Lamothe's profile image
Debra Lamothe 
on Google
4 months ago

Not even worthy of comment-unsatisfactory customer service; too long of a wait to speak with an agent, and there were often website issues. 

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Frequently asked questions about EZ Pass Customer Service Center

How is EZ Pass Customer Service Center rated?

EZ Pass Customer Service Center has a 3.5 star rating with 167 reviews. 

When is EZ Pass Customer Service Center open?

EZ Pass Customer Service Center is open now. It will close at 3:00 p.m.  

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