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12801 W Bell Rd #139, #12, Surprise, AZ, 85378, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just completed my eye exam at Keen Eye Center for glasses and contacts. Keen was highly recommended by a friend. Unfortunately there were too many issues and misunderstandings for me to use their services again or recommend them to anyone. Part of the confusion and frustration was due to my knowledge of how eye centers work, ( I’ve never had contacts before) but I would expect someone to provide me with some clear guidance of the process … but that didn’t happen. Instead, the lack of clear communication and guidance on nex... read more
Love, love, love Dr. Alex!!! and Samantha is Awesome! Helps pick out glasses with honesty!!! So nice!
The bow broke on my old Silhouette rimless glasses. I tried Keen Eye Center because they advertised Silhouettes. Made my day. Oneida to the rescue! She found a new pair that was the same size and switched out the old tired frames for the new ones while we waited. Think I will be switching eye centers as my old one dropped Silhouettes as a brand new Kudos to Oneida for her “surgical” repair.
What a wonderful experience! I spent a lot of time deciding on a provider and I am so glad we chose Keen. Very professional. State-of-the-art equipment. Staff are warm, friendly and knowledgeable. Overall, a very satisfying visit. Highly recommend.
Terrible customer service. Samantha was very disrespectful and would not spend anytime on the phone to walk through my bill. At the end she was yelling, short on the conversation and said if I don't come in to review the bill she does not want my business. STAY away form this group, it is like buying a used car. To add to the reply.. I asked Samantha for information emailed or reviewed which she denied both and demanded me to come into discuss and repeatedly saying she does not have time to talk to me, even when I asked for ... read more
Eyes West Optical has a 4.3 star rating with 69 reviews.
Eyes West Optical is closed now. It will open tomorrow at 9:00 a.m.
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