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Eyemart Express

4.8

About this business

Eyemart Express in Sherman provides designer frames and prescription eyeglasses at great prices. We are located Between Payless Shoes & Petco. There is an eye doctor next door so you can get your prescription and glasses in the same day in most cases. We offer perscription designer frames, progressive lenses, sun glasses, and safety glasses for men, women, and children. 

Location details

4182 Town Center Dr, Sherman, TX, 75092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,632 reviews
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Dustin Wilkey's profile image
Dustin Wilkey 
4 years ago

Well not sure where to start and I don’t normally do this but the attitude and no sense of urgency for people was totally unacceptable and unprofessional. I will never be back after the almost 2 hour wait to start and the hour wait to get my glasses after receiving the text they were ready! Absolutely no excuse for the delay or the way employees were speaking to the customers! 

Sherry Ballard Bryant's profile image
Sherry Ballard Bryant 
4 years ago

I went into to get warranty lens in early June. Two weeks went by waiting for them to come in. After three weeks, I called to see if they were there. Oh they came in but had a scratch. No one had called to tell me. So two more weeks go by and still no call. So I call. Oh yes they are here. I said I would be in the next day. The next day I go in. Machine used to put in lens is broken. We will call you when it is fixed. No they didn’t. So I call. I go in and they take my glasses. Be ready in an hour and a half. When I say some... read more

Business response:

Hi Sherry Ballard Bryant. Thank you for your review. We hate to see that you did not have a 5-star experience. Please email our customer service department at help@eyemartexpress.com if we can help you in any way. 

Francis Ziggafoos's profile image
Francis Ziggafoos 
4 years ago

Extremely slow. Everyone that works here has a bit of an attitude. Unprofessional and s lllooowww 

Business response:

Hi Francis Ziggafoos! Thank you for your review. We hate to see that you did not have a 5-star experience. Please contact our customer service department at 888-372-2763 if we can help you in any way! 

Ray Hoover's profile image
Ray Hoover 
recommend  Recommended
4 years ago

open and price is afordable 

cg s.'s profile image
5 years ago

Great, fast, efficient service from Krystalyn B. She is a great customer service representative. I was a walk in, I picked my frames. She wrote the order up, had them made, fitted me, and I was out the door in less than 30 minutes. A great fast experience as I was short on time. Thank you, Gina Stevens. 

Thomas G.'s profile image
6 years ago

I’ve done business with this store for 10 years and they treated me like crap. Lost my prescription sunglasses and I wanted to know if they still carried the same frames. The lady would not check my records and all she would say is “Come into the store .” Dallas store took care of everything. Sherman WAKE UP!!!!!!!!!!! 

Michael M.'s profile image
Michael M. 
7 years ago

They are always busy and you always have to wait. Thought ought to tell you that their customer service is good.They do what they say they will do, they back their work and honor their warranties with no issues.I had always thought of them as low rate or cheap glasses, but not at all - top brands, good pricing, great service and delivery is always ahead of schedule!I wish I had known them sooner. 

supermoore1's profile image
supermoore1 
7 years ago

They are always busy and you always have to wait. Thought ought to tell you that their customer service is good.They do what they say they will do, they back their work and honor their warranties with no issues.I had always thought of them as low rate or cheap glasses, but not at all - top brands, good pricing, great service and delivery is always ahead of schedule!I wish I had known them sooner. 

peanut11348's profile image
peanut11348 
12 years ago

I would like to thank the staff at your store for the fast and courtious help. Tracy, you have an excellant staff. Joseph Bell, Madill, OK 

Frequently asked questions about Eyemart Express

How is Eyemart Express rated?

Eyemart Express has a 4.8 star rating with 1,632 reviews. 

When is Eyemart Express open?

Eyemart Express is closed now. It will open at 9:00 a.m. 

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