Eye Physicians of Orange County, PC

Tari Cassella 

on Google

2 months ago

The waiting time is unbelievable. We have never been called in less than an hour after the appointment time. It’s unprofessional and it’s rude 

Sharlene Anderson 

on Google

3 months ago

Front desk clerk Evelyn rude and not helpful. Upon initial approach she did not acknowledge that I was standing at her desk. After finally acknowledging me she asked for my insurance and sent a link to register for the scheduled appointment. After waiting serveral min she states there was an issue with my insurance (1199). She asked that we call the insurance company to confirm it was active, I asked her to also call while we were calling, she replied they (the insurance)will not speak to her. Lie number 1.. as there is a pr... read more

Stephen Lilly 

on Google

9 months ago

Practice administrator Clara Napolitano was rude and nasty. I was given misinformation from the staff and forced to pay money not owed under threat of collection agency 

Nina Roberts 

on Google

a year ago

Good luck trying to make an appointment . No one answers the phone , you have to leave a msg , they ask you for date of birth but won’t accept the info you enter , then you wait , and wait , and wait some more; still no one calls you back . Three days later , you start the process again . Just find another doctor , total waste of time and a lot of aggravation. 

M L-E 

on Google

a year ago

Dr. MANDES KATES, LIED TO ME ABOUT MY CATERACT SURGERY. 2 WEEKS LATER AFTER SEEING COVERING DOCTOR AND GOING TO ER TO GET MAJOR ANTIBIOTICS, I FINALLY SEE DR.KATES. HE ADMITTEDTHAT HE BROKE LENS CAPSULE. THAT'S2 WEEKS LATER. STILL AFTER 3 YEARS, I HAVE RETINA SWELLING, SHOTS IN EYE BALL. HE KNEW HE BROKE LENS CAPSULE AND ONY ADMITTED AFTER 2 WEEKS.