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Eye Care For Animals

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1.0
2 reviews
|Healthcare|Scottsdale, AZ 85250

8145 E Indian Bend Rd, Ste 100, Scottsdale, AZ 85250

(480) 424-3947

http://eyecareforanimals.com

Open now:8:00 am - 5:00 pm

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About

Eye Care for Animals offers a range of veterinary ophthalmology services through its facilities in the states of Arizona, California, Illinois, Kansas, Maryland, Nevada, New Mexico, Ohio, Texas, Utah, Virginia and Wisconsin. Its facilities include multiple examination rooms, diagnostic areas and surgical suites. The center s facilities are equipped with operating microscopes, phacoemulsification units, and carbon dioxide and diode direct and indirect lasers. In addition, Eye Care for Animals inventory of equipment includes standard biomicroscopes, indirect ophthalmoscopes, applanation tonometers and fundus cameras. The center serves more than 25,000 patients a year. It provides treatment for

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1.0
2 reviews
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    LJV V on BBB

    a year ago

    03/11/2019, 07:03 AM
    I took my dog to this location twice for cataracts. Both times I was told exactly what the cost was for the initial visit and the follow up visit a year later. During the second exam I was asked if they could take me dogs blood pressure and I said of course assuming this is just something they do in an exam similar to taking their temperature but I was wrong. My charge for the exam was $110 but when I got to the counter to pay I was charged an additional $50 for them taking my dogs blood pressure. I was pretty shocked that they would do that and not tell me in the exam room that taking my dogs blood pressure was outside of what is included in the exam and that there was a charge but that never happened. When I was trying to make my case when I was paying for the exam the office staff literally defended their practice of doing something like this. I of course paid the additional $50 which was a 50% increase in my total bill which is a lot considering all they did was take her blood pressure. When our animals are sick I would like to think that a veterinarian would not take advantage of its patients but this clinic was unapologetic and seemed to have no concern that what they were doing was by definition deceptive. I spoke to the CEO of the clinic and she was even less helpful than the staff and her attitude on the way they deceived and tricked me into have to pay for a blood pressure test didn’t bother her anymore than it did her staff the day I was in the clinic. With their charging practices they could have charged me for taking my dogs temperature or when they took her weight and there is nothing the customer can do because they are not upfront with this unusual practice and they are definitely unapologetic for deceiving their customers. Be very aware of this practice as they are not upfront about charges that most people would assume are part of an exam. Austin, TX Clinic
    Respond to negative reviews
    Lan V on BBB

    a year ago

    03/11/2019, 02:42 AM
    I took my dog to this location twice for cataracts. Both times I was told exactly what the cost was for the initial visit and the follow up visit a year later. During the second exam I was asked if they could take me dogs blood pressure and I said of course assuming this is just something they do in an exam similar to taking their temperature but I was wrong. My charge for the exam was $110 but when I got to the counter to pay I was charged an additional $50 for them taking my dogs blood pressure. I was pretty shocked that they would do that and not tell me in the exam room that taking my dogs blood pressure was outside of what is included in the exam and that there was a charge but that never happened. When I was trying to make my case when I was paying for the exam the office staff literally defended their practice of doing something like this. I of course paid the additional $50 which was a 50% increase in my total bill which is a lot considering all they did was take her blood pressure. When our animals are sick I would like to think that a veterinarian would not take advantage of its patients but this clinic was unapologetic and seemed to have no concern that what they were doing was by definition deceptive. I spoke to the CEO of the clinic and she was even less helpful than the staff and her attitude on the way they deceived and tricked me into have to pay for a blood pressure test didn’t bother her anymore than it did her staff the day I was in the clinic. With their charging practices they could have charged me for taking my dogs temperature or when they took her weight and there is nothing the customer can do because they are not upfront with this unusual practice and they are definitely unapologetic for deceiving their customers. Be very aware of this practice as they are not upfront about charges that most people would assume are part of an exam. Austin, TX Clinic
    Respond to negative reviews
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