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Express Scripts Inc

1.2

About this business

Location details

433 River St #800, Troy, NY, 12180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.229 reviews
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margaret stutz's profile image
margaret stutz 
a month ago

Express Scripts is the worst pharmacy in the world. They are late with deliveries. They say they are sorry. Then they ask if you would like to talk to the pharmacist in regards to the effects caused by not having the drug. You already haven't had the drug in over a week and you are living the withdrawal. They don't need to tell you. I would love to sue this company for all the withdrawals I've had to go through. I am so sick of Dr.s and these high and almighty pharmacies and the companies who produce the medicine. Maybe they... read more

Petie J's profile image
Petie J 
5 months ago

Crappy Service,They Don't even Have a Phone Service, asking for Extension,Wt? 

Caleb Jasen's profile image
Caleb Jasen 
8 months ago

It's completely amazing the in effectiveness of this company. After many years of using them they suddenly can't find my files and don't know how to refill a prescription no matter who I talk to. It's an issue of they have no idea what's going on. Steer very clear of them. Another company that's a serious Money Grab. 

Emily Lunny's profile image
Emily Lunny 
10 months ago

I was denied access to a medically necessary medication, despite being told over the phone by an Express Scrips supervisor in prior authorization that I met the criteria. Then I received a written denial claiming I didn’t qualify. The appeal process is policy driven with the goal to get you to give up - not follow FDA regulation or the interest of the patient (you!). I was tossed around to 20 different supervisors in 3 days with no answers. They repeated refusal to provide their actual policy or clinical criteria in writing.... read more

Michelle Gore's profile image
Michelle Gore 
a year ago

Their website says it takes a week to get your meds, apparently this is a lie. My doctor got them my prescription the morning of 5/27. I was just told today that I won't get it until 6/12 at the earliest and there's nothing I can do to get it sooner, even though I'm willing to pay for expedited shipping. Two weeks from order to delivery and being without my meds for a week? Absolutely outrageous 

Frequently asked questions about Express Scripts Inc

How is Express Scripts Inc rated?

Express Scripts Inc has a 1.2 star rating with 29 reviews. 

When is Express Scripts Inc open?

Express Scripts Inc is closed now. It will open at 9:00 a.m. 

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