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Express Scripts Inc

1.6

About this business

Location details

1 Express Way, Normandy, MO, 63121, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.696 reviews
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Deborah Silva's profile image
Deborah Silva 
a month ago

Excellent service, I always get my medications on time. Express Script let me know when I am due for refill and contact my doctor in reasonable time when my prescription is out. I have never had any issues with Express Script. 

Michael Quinones's profile image
Michael Quinones 
2 months ago

Have 2 seperate accounts and spoken to over a dozen supervisors,and they still put my medicare prescriptions with my WTC prescriptions. The Company needs a total shake up from top to bottom. I called yesterday Corporate Office and left a message with name,number and nobody has had the courtesy to return my call. I would give them a zero rating but there is no category for that. It seems like most people give this company a one star,can everybody be wrong. Then they want you to give them a review for performance. Michael Quiñ... read more

M London's profile image
M London 
2 months ago

Expert Scripts, as an organization, appears to be deficient in providing adequate services, particularly in the medical administration domain. Approximately three months ago, I submitted a service request, and they subsequently requested additional documentation, which I provided despite my reservations about its necessity. Upon calling to inquire about the status of my request, I was initially disconnected and then called back only to be placed on hold for an extended period. I engaged in a back-and-forth conversation with ... read more

N SB's profile image
2 months ago

Liars and cheaters. They transferred a medication without my knowledge or consent. They constantly lied to me over multiple phone calls concerning a prescription. They refused to cover a new prescription for a medication. They refused to respond by email. They prefer phone calls as they can lie to you with without tracking. When you call them out on a lie or erroneous information, they play dumb. They sent HIPAA protected information to third parties without my knowledge. Today I found out they had a data breach in one of th... read more

Trevor Morgan's profile image
Trevor Morgan 
3 months ago

Here's one star for changing the time I can refill my medication to the day I run out. This company has gotten ridiculous. No communication. I only found out after trying to refill a medication twice and the pharmacy not knowing why it wouldn't refill. 

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Frequently asked questions about Express Scripts Inc

How is Express Scripts Inc rated?

Express Scripts Inc has a 1.6 star rating with 96 reviews. 

When is Express Scripts Inc open?

Express Scripts Inc is closed now. It will open tomorrow at 9:00 a.m. 

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