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Express Scripts

2.4

About this business

Location details

4750 E 450 S, Zionsville, IN, 46075, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.479 reviews
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Dan Odum's profile image
Dan Odum 
2 weeks ago

We are new ExpressScripts clients. Been with them for 40 days. Already determined that We should, have stayed with the previous provider. Received a text today that an order wouldn't be processed for 42 days. The text was unclear which prescription was involved. Tried to negotiate the On-Line app. Gave up and called ExpressScripts. Keep in mind, ExpressScripts will go to great lengths to avoid any human interaction with clients. After about twenty minutes we were able to speak to an actual person that spoke English likely as... read more

Nicky B's profile image
Nicky B 
a month ago

Be careful coming here especially with a delivery. Company driver threatened other trucks because he’s in a hurry. Very dangerous guy 

J H's profile image
J H 
2 months ago

Do not recommend in any way at all. Call router takes you in a continuous circle until you lie and say you're not a patient. There is an issue with my account that was clearly a clerical mistake on their end but they refuse to correct it. Instead they keep directing me back to my HR benefits team despite their own help desk giving mixed information. Stay awaY! 

Debbie Dell's profile image
Debbie Dell 
3 months ago

Dr called in a prescription on 11-17 as of 11-21 the website states it’s still processing. You cannot speak to a human being, only an automated representative with limited information. Would never recommend to anyone needing their prescription in a timely manner. How do they stay in business?? You obviously need a prescription for a medical reason STAT!! 

sandra bultman's profile image
sandra bultman 
3 months ago

Absolutely the most unprofessional unethical company out there. You cannot ever get a straight answer on prescriptions or coverage. Horrible customer service. 

Frequently asked questions about Express Scripts

How is Express Scripts rated?

Express Scripts has a 2.4 star rating with 79 reviews. 

When is Express Scripts open?

Express Scripts is closed now. It will open tomorrow at 9:00 a.m. 

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