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Express Auto

3.4

About this business

Location details

2300 W Dickman Rd, Springfield, MI, 49037, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
3.45,104 reviews
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Mo Li's profile image
Mo Li 
3 weeks ago

I’ve been dealing with this company for a long time. That does not matter to them at all. I had some issues with my car and had to speak to the manager in the service department and the way he spoke to me is insane. I’m glad I am a civil human. Rude! Smart mouth man! Engine had to be replaced in the first month and after they did the work the car began to overheat and nobody had been able to fix this same problem. My car has been sitting for months because I can’t trust them or any of their services providers to fix it prope... read more

Riane's profile image
Riane 
6 months ago

Takes advantage of you in any way possible. I was told a car was one price then during signing it was actually 10k more than what they said. Had to take it to the shop a week after where they had it for months. Finally got it back and it had more problems than before. The car is a lemon and they sold it to me for twice the price brand new. Terrible customer service. During signing the salesman was blasting rap music and asked if I was married. Then asked why I wasn't wearing my ring. Very creepy. 

Maurice Lamar's profile image
Maurice Lamar 
7 months ago

This place is a joke 💯 

Michelle McBride's profile image
Michelle McBride 
7 months ago

If I could give this place zero Stars I would. I purchased a vehicle August of 2025. I had nothing but issues and they had to replace the battery. Shortly after the battery was replaced, they hit the disabling kill switch via GPS when they were not supposed to, + it killed my alternator and battery. I let them know in September, by mid-october the car was 100% non-drivable. I finally was able to get this into my own mechanic who is certified, and they verified that this is an issue due to equipment that Express Auto installe... read more

E Coleman's profile image
E Coleman 
8 months ago

DO NOT RECOMMEND GETTING A CAR FROM THEM FROM ANY LOCATION ALL THERE CARS COME WITH PROBLEMS THAT THET REFUSE TO FIX OR THEY WANT TO SCHEDULE YOU IUT A MONTH OR FOR JUST TO GET THE VEHICLE CHECKED OUT THERE CUSTOMER SERVICE IS NOT GOOD TAKE YOUR BUSINESS ELSEWHERE ESPECIALLY NOT THE KALAMAZOO IR BATTLE CREEK LOCATION 

Frequently asked questions about Express Auto

How is Express Auto rated?

Express Auto has a 3.4 star rating with 5,104 reviews. 

When is Express Auto open?

Express Auto is open now. It will close at 7:00 p.m. 

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