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Explorer Rv Insurance Agency Inc.
- Insurance
- Richfield, OH
About this business
Location details
4059 Kinross Lake Pkwy, Richfield, OH, 44286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My RV was insured by National Interstate through Explorer Insurance Agency, Richfield, OH for 11 years. During that time I paid my yearly invoice , on time, in full in one payment, with the exception of maybe two times, to Explorer Insurance Agency. In 2015, just before it was due in May, I changed my post office box and when I received my invoice it was late because it had to be forwarded. I called Explorer Ins 5 days before it was due and assumed I placed the whole amount on my bank debit card. I also gave them the change ... read more
Business response:
We regret that Explorer RV Insurance Agency’s customer service did not meet the policyholder’s expectations. At Explorer RV, we pride ourselves in providing top-rate customer service to the policyholders that choose our service. While our records indicate that an address change was processed and that there was no returned mail for the notices issued, it seems that a communication break-down occurred somewhere in the process. It is our goal and practice to offer friendly, professional customer service to our policyholders and... read more
Frequently asked questions about Explorer Rv Insurance Agency Inc.
How is Explorer Rv Insurance Agency Inc. rated?
Explorer Rv Insurance Agency Inc. has a 1 star rating with 1 review.
When is Explorer Rv Insurance Agency Inc. open?
Explorer Rv Insurance Agency Inc. is closed now. It will open at 9:00 a.m.
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