Expert Appliance Services

karpagam manivannan 

on Google

3 years ago

You are here reading reviews because you have American home shield warranty. If that’s the case, please don’t waste your time working with this vendor and ask for a different vendor from AHS. This guy really doesn’t know anything about repair. All he does is plug and unplug the appliance and tell us repair is done. We have been without refrigerator last 3weeks because we wasted our time working with this vendor for 2weeks. I seriously wonder why such reputed HOME WARRANTY companies tie up with these vendors knowing they cann... read more

Victoria Garcia 

on Google

4 years ago

TERRIBLE CUSTOMER SERVICE! Home Warranty uses these guys as their preferred vendor so we had to use them for the unit we manage. When they weren't calling us to schedule, we called them and let them know we needed them out there ASAP since the fridge in the unit was not working and the tenant's food was spoiling. You know what these guys said? "What do you want me to do? She has to wait till we call and if that's another 2 more weeks then to bad for her, she can wait". I will make sure to report this to home warranty. Expert... read more

Skip S 

on Google

4 years ago

Sent out by American Home Shield. Technician "could not replicate the problem" (a leak). I asked him if he ran a full cycle and he said "No." I told him I was going to run a full cycle, film the leak on video and ask him to come out a second time. I said, let's save you some time and do that now. He got mad at me and canceled the job forcing me to wait for him to submit his report later that evening and have AHS send out another technician. Called "Tony" the alleged owner. Dogs barking in back ground. Very unprofessional. Po... read more

Kush Kothari 

on Google

4 years ago

Horrible service, please stay away. I was using a translator to talk to technician for 1.5 hours as he didn't speak english, did a wrong diagnosis and when I pushed him to prove that part he mention is not working is really not functioning. We finally found part was working as expected and then he left saying he can't fix it. These guys came through American Home Shield, another scam company with no respect for customer. Now when I call American Home Shield they are saying these guys ordering a part for me (Which part?) Plea... read more

Skip Speer 

on Google

4 years ago

Sent out by American Home Shield. Technician "could not replicate the problem" (a leak). I asked him if he ran a full cycle and he said "No." I told him I was going to run a full cycle, film the leak on video and ask him to come out a second time. I said, let's save you some time and do that now. He got mad at me and canceled the job forcing me to wait for him to submit his report later that evening and have AHS send out another technician. Called "Tony" the alleged owner. Dogs barking in back ground. Very unprofessional. Po... read more