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Experian
- Credit Counseling Service
- Newark, DE
About this business
Location details
111 Continental Dr #407, #407, Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you enjoy fighting with an extremely poorly designed auto attendant, Experian is for you! When the web site has a glitch and refuses to work, there is NO WAY to get an actual person on the phone for any kind of guidance or help whatsoever. You can try mailing them a letter, I suppose, and wait 15 or 20 business days for a response. Completely unacceptable.
I received an email from Experian after having submitted several disputes for the same collections account that was applied to my credit report TWO YEARS after the debt was resolved with the original creditor. I understand that we're not always privy to what happens behind the scenes, and even though this email outlines what the dispute process should be, it doesn't acknowledge what the resolution is if there is a breakdown should things not go as anticipated, which in my case, is what happened. A third party creditor provid... read more
Should be zero stars. Customer service is worthless. When unable to get help through AI, they suggested I write a letter describing my issue. And we have a paid account due to a data breach.
They not unswer , no help at all but they block my info.They deserve 0
They made updating my info very easy. Much better than Equifax
Frequently asked questions about Experian
How is Experian rated?
Experian has a 1.3 star rating with 61 reviews.
When is Experian open?
Experian is closed now. It will open tomorrow at 9:00 a.m.
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